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Public Tickets

orotorotom Add main banner image to shop productClosed   Kalium 3   Updated November 14, 2017 at 8:49am   2 Most recent comment from Laborator:Hi orotorotom,You cannot add main hero (sliders) to the shop products, the products of the shop have a different layout based on the WooCommerce plugin so you are not allowed to add content out of t ... MiaPan Installation of DemocontentClosed   Kalium 3   Updated November 14, 2017 at 8:47am   8 Most recent comment from Laborator:Hi there,The server requirements are not set up how they should be, there is a firewall from your server which is blocking the theme to install any demo content, the WP Remote Get (as highlighted belo ... Sandra2802 Install pluginsClosed   Kalium 3   Updated November 14, 2017 at 5:50am   9 Most recent comment from [deleted]:Hi Sandra,Please see the image below for more details. (view large version)If you have further issues please share your WP Credentials with us, and we will check the issue from close view.To include ... Barak Levy horizontal scrollbar on RTLClosed   Kalium 3   Updated November 13, 2017 at 8:05am   3 Most recent comment from Laborator:Hi baraklevy,I haven't been able to see the issue, as I see you're already executing the CSS and it's working on your site, since it is working that's fine as we will take a look on this so it shoul ... fitzy0121 to my site activateClosed   Kalium 3   Updated November 13, 2017 at 7:53am   9 Most recent comment from [deleted]:You're welcome FitzyP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advance and h ... Katherine Editing content on themeClosed   Kalium 3   Updated November 12, 2017 at 8:25pm   2 Most recent comment from [deleted]:Hi Katherine,There is two way to change Portfolio Title and Description, one is from Theme Options and second one is from Portfolio Page Options and Parameters, please refer our article we wrote about ... Zoe visible title portfolio font sizeClosed   Kalium 3   Updated November 12, 2017 at 8:24pm   2 Most recent comment from [deleted]:Hi Zoe,There is two way to change Portfolio Title and Description, one is from Theme Options and second one is from Portfolio Page Options and Parameters, please refer our article we wrote about Set ... Txussa previous/next post navigationClosed   Kalium 3   Updated November 12, 2017 at 7:09pm   6 Most recent comment from [deleted]:Hi Txussa,Can you please share with us your FTP and WP Credentials, we have to look from close view.To include your credentials click Insert Credentials button in editor toolbar. (See how)Thank you ... Tsueyxian Revolution slider and form paddingClosed   Kalium 3   Updated November 11, 2017 at 10:59am   6 Most recent comment from [deleted]:Hi Tsueyxian,This time it worked with email, 1) Revolution Slider, directory already is on you site, but the plugin it self maybe during update had some fails, and process as stop in the middle, you ... Barak Levy mobile menu in RTL modeClosed   Kalium 3   Updated November 11, 2017 at 10:29am   2 Most recent comment from [deleted]:Hi baraklevy,Please before we continue with next step consider reading the article we wrote about How to add Custom CSS to your site. Then please paste the code below. .mobile-menu-wrapper.mobile-me ... Aldie_Dave White block behind portfolio thumbnailsClosed   Kalium 3   Updated November 10, 2017 at 8:35pm   4 Most recent comment from [deleted]:Hi Aldie,Please next time open ticket for each issue it help us to track the issue easier and SEO for other clients to find the similar issue.1) To change setting of how to pagination type from chan ... mepjansen I cannot add fontsClosed   Kalium 3   Updated November 10, 2017 at 3:08pm   9 Most recent comment from [deleted]:Hi Martinj, This is the problem that I can see on your Inspect Element area (view on new page) Please contact your hosing provider about that because this is not a issue caused by the theme. Than ... carlevans94 Padding and Heading ColourClosed   Kalium 3   Updated November 10, 2017 at 9:11am   3 Most recent comment from [deleted]:Hi Carl, 1— This is a customization question and support doesn't offer customization services as we wrote on our support homepage. I will try to help you this time thoughIf you're looking for profe ... nvyasir Theme registration for subdomainClosed   Kalium 3   Updated November 10, 2017 at 8:48am   4 Most recent comment from [deleted]:You are welcome. Please note that our server is currently down due to OVH power outage and we are currently waiting until they resolve this issue.Very sorry about this, but it is not controlled by our ... Michael Kolf NavigationClosed   Kalium 3   Updated November 10, 2017 at 8:16am   4 Most recent comment from Laborator:Hi Michael,I've added more CSS to fix your issue on category pages too, now it seems to be alright