Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

Okay

Public Tickets

Giuseppe LogoClosed   Kalium 3   Updated November 29, 2017 at 3:26pm   5 Most recent comment from Giuseppe:Ok, I'm going to.Thanks feelgoodLT Portfolio slugClosed   Kalium 3   Updated November 29, 2017 at 3:26pm   2 Most recent comment from [deleted]:Hi feelgoodLT,There is a solution for your case, this way you need to disable Portfolio archive page which is usually /portfolio so to disable it please add the following code in functions.php (end o ... laiabahima Problem with portfolio items gridClosed   Kalium 3   Updated November 29, 2017 at 3:03pm   12 Most recent comment from [deleted]:Hi there,I'm glad to hear that, thank you for your kind action for 5 star rate, have a great week!Will set this ticket as solved from here.Thank you. zmeierhofer Not able to Add Mailchimp widgerClosed   Kalium 3   Updated November 29, 2017 at 2:50pm   7 Most recent comment from [deleted]:Hi zmeierhofer, Happy to hear that.Will set this ticket as solved from here. Thank you. nvyasir Logo placing in Arabic Webpage Header (WPML)Closed   Kalium 3   Updated November 29, 2017 at 12:40pm   6 Most recent comment from Laborator:Hi there,I've added this CSS to fix it: header.site-header.sticky-initialized { left: 0 !important; right: 0 !important; } grand_can user interfaceClosed   Kalium 3   Updated November 29, 2017 at 11:40am   4 Most recent comment from [deleted]:Hi Guillaume,Sorry but there is not any other option for the moment. We will see if we can introduce a Sidebar menu that stay fixed in the future theme updates.Thanks for your understanding. patternr Center alignment of headlineClosed   Kalium 3   Updated November 29, 2017 at 11:24am   6 Most recent comment from [deleted]:You're welcome patternr.P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advance a ... manju_i7 I am not able to install the themeClosed   Kalium 3   Updated November 29, 2017 at 9:20am   31 Most recent comment from [deleted]:Hi manju_i7,Please use one of the methods below: http://drops.laborator.co/cGTxIf you need purchase code please read this article How to find “Purchase code”.Have a great day! Jennifer_Walter Design Hover BoxClosed   Kalium 3   Updated November 29, 2017 at 8:55am   4 Most recent comment from [deleted]:Hi Jennifer,I checked this and it seems that everything is working as it should. Video: http://drops.laborator.co/1gpjfH 100yan Number of items shown in portfolioClosed   Kalium 3   Updated November 29, 2017 at 7:55am   7 Most recent comment from Laborator:Hi justine,If you have the same problem, open a new ticket instead of replying to other closed tickets. lilpil Portfolio descriptor text & navigation positionClosed   Kalium 3   Updated November 29, 2017 at 7:44am   2 Most recent comment from Laborator:Hi lilpil,Thank you for purchasing another license of Kalium, we are happy to have returning customersRegarding your questions, I am sorry to say but these are modifications which are not supported b ... kerlinomm Black background appearing when clicking checkout on shoppin cartClosed   Kalium 3   Updated November 29, 2017 at 7:38am   6 Most recent comment from Laborator:Happy to hear that Kerli!P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). ... [email protected] hover effectClosed   Kalium 3   Updated November 28, 2017 at 3:55pm   2 Most recent comment from [deleted]:Hi miguelharbers,Sorry but this option is not available.Thanks for your understanding. socialintelligenceteam Macbook Safari issue: Image in column is displayed in wrong positionClosed   Kalium 3   Updated November 28, 2017 at 10:18am   4 Most recent comment from Laborator:Hi socialintelligenceteam,I have duplicated the row and changed the way it is showing, can you check it now and confirm it. [email protected] Menu CustomisationClosed   Kalium 3   Updated November 28, 2017 at 9:26am   4 Most recent comment from Laborator:Hi miguelharbers,Regarding this we will need to see it live to check what the issue could be, but firstly please take a look at this article which could be why your color changes are not applying.Can ...