Public Tickets
lourakumara
Row stretch no option?Closed
Kalium 3
Updated April 4, 2018 at 7:38am
2
Most recent comment from Laborator:Hi there,The default settings of WPBakery Page Builder are the same like in the pro version, I am referring to the row settings so the row can be stretched by editing the row. See screenshot below, mo ...
LeoRocca
Post Featured Image is too largeClosed
Kalium 3
Updated April 4, 2018 at 7:32am
2
Most recent comment from [deleted]:Hi LeoRocca,Yes, the problem is on the image dimensions. One image has the right resolution and the other is very small for that area. Video: https://d.pr/v/EvmD9PSo please add a larger image and th ...
nvyasir
kalium-images.php on line 296Closed
Kalium 3
Updated April 4, 2018 at 7:29am
3
Most recent comment from nvyasir:Thanks, It worked
Jenny Aitken
HomepageClosed
Kalium 3
Updated April 4, 2018 at 7:19am
8
Most recent comment from [deleted]:Hi Jenny,
Yes you can do that. for more informations we have prepared a nice article: Manual ordering of posts (portfolio/page/products) on our documentation area.
Norte: On this link Kalium Doc ...
empowerinc
Unica One - H1 font sizeClosed
Kalium 3
Updated April 4, 2018 at 6:50am
6
Most recent comment from [deleted]:Hi empowerinc,That was happening because that was not a simple h1, it contained a class too. So i added it's exact selector, video: https://d.pr/v/dICgkM.Have a great day!
mcaldarini
symbolClosed
Kalium 3
Updated April 3, 2018 at 9:12am
7
Most recent comment from mcaldarini:this is the best way to loose clients, waste time with useless uproar and earn bad reputation...cheers
mcaldarini
FONT MOBILEClosed
Kalium 3
Updated April 3, 2018 at 8:02am
6
Most recent comment from Laborator:This is not related to the theme but to the plugin, and as I mentioned in your other ticket we are not responsible for this and you can read the Envato support policy.Eroll gave you a link which you s ...
gkhz
Menu not workingClosed
Kalium 3
Updated April 2, 2018 at 8:42am
4
Most recent comment from Laborator:Hi there,These problems are coming from plugins installed from previous themes, here you can find a list of supported plugins by Kalium, using other plugins can cause problems with the theme and the s ...
gkhz
Mobile SiteClosed
Kalium 3
Updated April 2, 2018 at 8:31am
4
Most recent comment from [deleted]:Hi gkhz,This is happening because of your previous theme code. It seems that it is from Avada theme.We don't have this issue on our theme, and it should work to you too. Can you please disable all yo ...
gramescu
Theme update articlesClosed
Kalium 3
Updated April 2, 2018 at 7:48am
2
Most recent comment from [deleted]:Hi gramescu,Article is a blog article. If you want to add a portfolio project then you need to go to Portfolio > Add New Item.P.S: Please take your time and read Kalium Documentation articles, we have ...
zeboka
Video embeddingClosed
Kalium 3
Updated April 2, 2018 at 7:46am
3
Most recent comment from Laborator:Happy to hear that zeboka
Have a great week!
gkhz
VideoClosed
Kalium 3
Updated April 2, 2018 at 7:19am
2
Most recent comment from [deleted]:Hi gkhz,
From first view i can understand that you are using any compressor (cache plugin) try to disable it let's see if it get fixed.
Thank you.
izzi81
changing layout (add header) of blog pageClosed
Kalium 3
Updated April 2, 2018 at 7:19am
2
Most recent comment from [deleted]:Hi Izzi,Please see the image below for more information How to change Post Description. Or read the article we wrote about Page Parameters and Options. In this article you will find section Page Hea ...
Paudge
font not showingClosed
Kalium 3
Updated April 2, 2018 at 7:08am
5
Most recent comment from [deleted]:Hi Paudge,
Glad to hear thatAs for the word-spacing, you can do that only with CSS and apply your changes on the Custom CSS area.
Regarding your further questions, kindly open a new ticket and post ...
veli
Dark Skin Error: Slider with alias homepage not foundClosed
Kalium 3
Updated April 2, 2018 at 6:41am
2
Most recent comment from [deleted]:Hi Veli,Can you please share your Wordpress credentials here, because I need to login to your site and test this issue.To include your credentials click Insert Credentials button in editor toolbar (se ...