Public Tickets
FrancescoCarratta
Delete some codeClosed
Kalium 3
Updated April 13, 2018 at 7:15am
2
Most recent comment from [deleted]:Hi Francesco,That's not the code is just Text Block that has to be on the content se re installing the theme would not do nothing, you can clean up the Demo Installation and reinstalled to fix but ...
albertopiazza
horizontal menuClosed
Kalium 3
Updated April 13, 2018 at 7:13am
2
Most recent comment from Laborator:Hi Alberto,Unfortunately this feature is only available if you have a mega menu which is not supported yet in Kalium, the theme does not have such a feature.
ludovicthiriez
removing an item from preinstall themeClosed
Kalium 3
Updated April 13, 2018 at 7:11am
4
Most recent comment from [deleted]:Hi Ludovic,Thanks for your kind words, i'm glad that you solved this nowP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads ta ...
AtelierCC
kalium zigzag pageClosed
Kalium 3
Updated April 12, 2018 at 8:36am
2
Most recent comment from [deleted]:Hi Jean,
That page is created using the WPBakery Page Builder elements, please see this video: https://d.pr/v/fUa2uB
If you want to do the same and just change the images then here is the code (htt ...
Rapich
Rename SKU, visible on shop pageClosed
Kalium 3
Updated April 12, 2018 at 8:32am
2
Most recent comment from [deleted]:Hi Rapich,1— You can translate WooCommerce plugin with the Loco Translate plugin. For more info please read this official article Translating WooCommerce (Localization).2— This is a customizatio ...
suschizu
blog post options - disabling not workingClosed
Kalium 3
Updated April 11, 2018 at 12:24pm
6
Most recent comment from Laborator:Hi again,That's how it behaves when there are more than a row, and when the text is removed and added the site will jump. This feature is meant to be used only for small text changes as we have also h ...
Vlad272
Update failClosed
Kalium 3
Updated April 11, 2018 at 8:24am
2
Most recent comment from Laborator:Hi there,That's strange as in our system it appears you have only activated the license on your localhost.Can you please share your site credentials here, because we need to login to your site and see ...
tenzosam
Author change/editClosed
Kalium 3
Updated April 11, 2018 at 8:14am
4
Most recent comment from Laborator:Happy to hear that I am setting this ticket as closed, if you have other questions kindly create a new ticket.
visionary-minds
My blog is not workingClosed
Kalium 3
Updated April 11, 2018 at 5:51am
2
Most recent comment from [deleted]:Hi there,
Is hard for me to understand what are parameter and the way Blog is build but can you please consider reading the article we wrote about How to Create a Blog Page.Second think that you can ...
gregoire
thumbnails portfolioClosed
Kalium 3
Updated April 11, 2018 at 5:40am
2
Most recent comment from [deleted]:Hi there,Can you consider sharing with us your sites WP Credentials with us we have to look at this from close view, mean while you can try the css below before your responding us. Before you continue ...
joaopdsilva
Sitcky menu / Messages to spam folderClosed
Kalium 3
Updated April 11, 2018 at 5:24am
2
Most recent comment from [deleted]:Hi there,To make sure you did right choice about to make sticky menu available please consider reading the article we wrote about Enable Sticky Settings. If you still are facing the issue consider sh ...
Leanna
Cropped Portfolio Thumbnail (Again)Closed
Kalium 3
Updated April 10, 2018 at 10:04am
3
Most recent comment from [deleted]:Hi again,
If the same problem happens again then please remove your old CSS code from your Custom CSS area:
.post-formatting img{
margin-top: 0 !important;
}
and paste this new one:
...
joaopdsilva
Contact Form LinesClosed
Kalium 3
Updated April 10, 2018 at 9:33am
4
Most recent comment from Laborator:You're welcome, for the new questions please create a new ticket
PamARCS
picturesClosed
Kalium 3
Updated April 10, 2018 at 9:08am
4
Most recent comment from [deleted]:Hi there,We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if thi ...
greggumz
Website ErrorClosed
Kalium 3
Updated April 10, 2018 at 8:26am
4
Most recent comment from [deleted]:The imagescale() is available only on PHP version >= 5.5.0. I checked your System Status page and I saw that your server is using an very old version of PHP and also some of your PHP limits are low ...