Public Tickets
fumiyamizuguchi
can't update Theme OptionsClosed
Kalium 3
Updated January 9, 2020 at 1:37pm
2
Most recent comment from [deleted]:Hi fumiyamizuguchi,
1— I just checked your problem with our team and one of our team members Arlind told the that he had this same problem once with another japan user.
Arlind replied that user wit ...
stormsportsfacility
product backgroundClosed
Kalium 3
Updated January 9, 2020 at 8:13am
5
Most recent comment from [deleted]:I'm happy to hear that you already resolve this ticketHave a nice day!
DANIEL BASTOS
Social NetworksClosed
Kalium 3
Updated January 9, 2020 at 8:05am
2
Most recent comment from Laborator:Hi Daniel,You can only add one one social network for the site, it is not possible to add multiple social networks.
DigitalArtworks
Translate title & subtitle to portfolio pageClosed
Kalium 3
Updated January 9, 2020 at 7:32am
3
Most recent comment from Laborator:Happy to hear that, have a great day
truxcre
portfolio upload issueClosed
Kalium 3
Updated January 8, 2020 at 12:04pm
6
Most recent comment from Laborator:Hi there,Make sure you've added a featured image to that portfolio item.
tommvdwal
License Activated FailedClosed
Kalium 3
Updated January 8, 2020 at 11:30am
5
Most recent comment from [deleted]:Happy to hear thatP.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from me and Laborator in advance.
bh8489
Add Lightbox in postClosed
Kalium 3
Updated January 7, 2020 at 8:08am
2
Most recent comment from [deleted]:Hi,I understand the point, our lightbox API is simple, if you want to open an image in lightbox this is the code to execute:
Kalium.Media.lightbox( {
options: {
lightGalleryOptions: {
...
Vinnyware
Remove Icon and TextClosed
Kalium 3
Updated January 7, 2020 at 7:09am
2
Most recent comment from [deleted]:Hi Vinnyware,
Just add the code below to your Custom CSS area:
.logo-column {
display: none;
}
Have a nice day!
mustafaljuboori
Site loading speed.Closed
Kalium 3
Updated January 6, 2020 at 10:20am
3
Most recent comment from mustafaljuboori:Thank you also much. I'll look into that and switch to a better hosting provider.
scagpao61
Wrong visualizationClosed
Kalium 3
Updated January 6, 2020 at 7:54am
4
Most recent comment from Laborator:Hi there,It can be an issue related to the mail server, please read this article in theme documentation.
NomadDani
Deleting demo contentsClosed
Kalium 3
Updated January 4, 2020 at 7:28am
2
Most recent comment from [deleted]:Hi NomadDani,Your entire demo content was not imported because maybe you have low server limits or old version of PHP and/or MySQL. Read more: WordPress and Kalium Server Requirements.As for Wordpres ...
jacosn
Font not loading or loading slowlyClosed
Kalium 3
Updated January 2, 2020 at 4:23pm
2
Most recent comment from [deleted]:Hi Jaco,
I think that you just need to go to your font and click Save button again so it will call your fonts from HTTPS.
Anyway, if that doesn't work for you then please share your Wordpress cre ...
nachetz
categories overlappingClosed
Kalium 3
Updated December 30, 2020 at 11:10am
2
Most recent comment from [deleted]:Hi nachetz,Can you please share your Wordpress credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.To include your credentials ...
getonipartners
Fix mobile button alignmentClosed
Kalium 3
Updated December 30, 2020 at 10:23am
2
Most recent comment from [deleted]:Hi,The problem was happening because you added margin-right: 200px to the button element, I fixed the problem for you (see video: https://d.pr/v/q4wQR6) and now that button is in the middle of each ...
Jon
Colored image placeholdersClosed
Kalium 3
Updated December 30, 2020 at 9:45am
2
Most recent comment from [deleted]:Hi Jon,
Themes do not contain the images that we use on our previews because those images are copyrighted and theme authors can't re-distribute them to their clients.
We actually wrote about this ...