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Public Tickets

Vinnyware Remove Icon and TextClosed   Kalium 3   Updated January 7, 2020 at 7:09am   2 Most recent comment from [deleted]:Hi Vinnyware, Just add the code below to your Custom CSS area: .logo-column { display: none; } Have a nice day! mustafaljuboori Site loading speed.Closed   Kalium 3   Updated January 6, 2020 at 10:20am   3 Most recent comment from mustafaljuboori:Thank you also much. I'll look into that and switch to a better hosting provider. scagpao61 Wrong visualizationClosed   Kalium 3   Updated January 6, 2020 at 7:54am   4 Most recent comment from Laborator:Hi there,It can be an issue related to the mail server, please read this article in theme documentation. NomadDani Deleting demo contentsClosed   Kalium 3   Updated January 4, 2020 at 7:28am   2 Most recent comment from [deleted]:Hi NomadDani,Your entire demo content was not imported because maybe you have low server limits or old version of PHP and/or MySQL. Read more: WordPress and Kalium Server Requirements.As for Wordpres ... jacosn Font not loading or loading slowlyClosed   Kalium 3   Updated January 2, 2020 at 4:23pm   2 Most recent comment from [deleted]:Hi Jaco, I think that you just need to go to your font and click Save button again so it will call your fonts from HTTPS. Anyway, if that doesn't work for you then please share your Wordpress cre ... nachetz categories overlappingClosed   Kalium 3   Updated December 30, 2020 at 11:10am   2 Most recent comment from [deleted]:Hi nachetz,Can you please share your Wordpress credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.To include your credentials ... getonipartners Fix mobile button alignmentClosed   Kalium 3   Updated December 30, 2020 at 10:23am   2 Most recent comment from [deleted]:Hi,The problem was happening because you added margin-right: 200px to the button element, I fixed the problem for you (see video: https://d.pr/v/q4wQR6) and now that button is in the middle of each ... Jon Colored image placeholdersClosed   Kalium 3   Updated December 30, 2020 at 9:45am   2 Most recent comment from [deleted]:Hi Jon, Themes do not contain the images that we use on our previews because those images are copyrighted and theme authors can't re-distribute them to their clients. We actually wrote about this ... Orlin Kozarev wp-admin/plugins.phpClosed   Kalium 3   Updated December 27, 2019 at 8:22am   3 Most recent comment from Laborator:Hi Orlin,If you have a caching plugin make sure you clear the  cache using the plugin or if you have server cache you need to clear the  cache through your server. tsukasakuwabara imageClosed   Kalium 3   Updated December 26, 2019 at 8:17am   5 Most recent comment from Laborator:Hi there,Just follow the video which I provided to edit the about page, if you want to have the same look as the Photography demo then import the demo content and you will have the demo you want in y ... jellyhead91 Fatal ErrorClosed   Kalium 3   Updated December 25, 2019 at 8:11am   2 Most recent comment from [deleted]:Hi jellyhead91,Method 1:It seems that you have low server limits in your localhost, please increase your max_execution_time to 300 or more so this error will not show.Also please read those response ... kero2 Problems with website: white screen in backend, error with memory limit?Closed   Kalium 3   Updated December 25, 2019 at 8:10am   9 Most recent comment from Laborator:Hi Kerstin,I checked the limits and they are alright, also the theme is running fine so please check your plugins as this does not have to do with the theme and it is not coming from the theme. Santiago Monsoriu WPBakery Page BuilderClosed   Kalium 3   Updated December 25, 2019 at 7:49am   6 Most recent comment from [deleted]:Hi Santiago,Once you unzip the downloaded file you can find WPBakery Page Builder plugin in this location Kalium-Full-Package/Bundled Plugins/js_composer.zip.So the js-composer.zip file is WPBakery ... jop91220 Disable portfolio single item pagesClosed   Kalium 3   Updated December 24, 2019 at 12:33pm   7 Most recent comment from [deleted]:Hi, Sorry for the trouble, I changed the title so when other users search for those keywords it correspond better to what they are searching. Thanks for your understanding.  didoulr Change the font of portfolio categoriesClosed   Kalium 3   Updated December 24, 2019 at 7:44am   6 Most recent comment from [deleted]:Hi didoulr,I'm happy to hear that your question is now resolvedWill set this ticket as solved from here.We’d like to wish you and your loved ones a very happy holiday season! P.S: If you like ...