Public Tickets
Victor Burnau
checkout page won't load correctlyClosed
Kalium 3
Updated August 20, 2021 at 7:48am
2
Most recent comment from [deleted]:Hi Victor,Can you please share your WordPress credentials, because I need to login to your site and test this live.
To include your credentials click the Insert Credentials button in the editor toolb ...
Rahmat H.
The "events" page is not compliantClosed
Kalium 3
Updated August 20, 2021 at 7:42am
2
Most recent comment from Laborator:Hi Rahmat,
That's because custom post types such as portfolio which in your case is events will create an automatic archive page which cannot be deleted, so depending on the permalink you set in ...
David Creasy
Duplicated items in product listClosed
Kalium 3
Updated August 19, 2021 at 2:04pm
10
Most recent comment from Laborator:Hi David,As I said in my previous reply this problem will be fixed soon when we change the way infinite scroll works, the problem is not completely related to the theme but there is also a theme issue ...
Ran
404 on portfolio itemsClosed
Kalium 3
Updated August 19, 2021 at 12:40pm
3
Most recent comment from Laborator:Hi Ran,The login credentials are not working, can you please re-check them and provide the new working ones.
kuanhwa14
How to update?Closed
Kalium 3
Updated August 19, 2021 at 12:38pm
2
Most recent comment from Laborator:Hi there,It is the same theme version as in e-mail where you get notified that a new update has been launched, you can update it through WordPress updates section. Since version 3.4 was a really big u ...
makkirossi
Portfolio OptionsClosed
Kalium 3
Updated August 19, 2021 at 12:38pm
2
Most recent comment from [deleted]:Hi Max,
That is not possible because the Instagram service doesn't allow you to share posts. Instagram only allows publishing images from your mobile device.
Thanks!
oopbook
function.phpClosed
Kalium 3
Updated August 18, 2021 at 1:34pm
1
Most recent comment from oopbook:Ok. I solved the problem.
Claudio Parada Nunes
Tiles not loading in masonry styleClosed
Kalium 3
Updated August 18, 2021 at 10:53am
5
Most recent comment from Claudio Parada Nunes:Hi Art,Great news!Thanks so much for taking the time to look at it.All seems good now, so please feel free to go ahead and close this ticket.Cheers,Claudio
cknoblich
Mobile ColumnsClosed
Kalium 3
Updated August 18, 2021 at 8:07am
4
Most recent comment from [deleted]:Hi Jennifer,
As I said in my last reply, the masonry is not respected by WPBakery Page Builder in screens that are 767px and below.Thanks for your understanding.
Rahmat H.
Blog Pages and PostsClosed
Kalium 3
Updated August 18, 2021 at 7:39am
4
Most recent comment from Laborator:Happy to hear that Rahmat, have a great day!
Rahmat H.
"Terms and conditions" on checkout pageClosed
Kalium 3
Updated August 17, 2021 at 4:45pm
8
Most recent comment from [deleted]:Thank you very much, you too!Will set this ticket as solved from here.
joeainsworth1
ThemeClosed
Kalium 3
Updated August 17, 2021 at 7:32am
4
Most recent comment from Laborator:Hi there,From what I can see you have already hidden the titles below the client images.
MM-BS
External Fonts not working after Update to Kalium 3.4Closed
Kalium 3
Updated August 16, 2021 at 7:55am
2
Most recent comment from Laborator:Hi MM-BS,I don't know if you're able to reply to this ticket anymore because the support seems to be expired now, but if you are still able to reply please include your credentials as we n ...
bornstoryteller
Countdown timerClosed
Kalium 3
Updated August 16, 2021 at 7:09am
4
Most recent comment from Laborator:Happy to hear that, have a great day
ganix33
Custom styles broken in 3.4Closed
Kalium 3
Updated August 12, 2021 at 1:56pm
5
Most recent comment from [deleted]:Hi ganix33,Thanks for reporting this problem. We resolved that problem and will release a quick fix for this problem in the next theme version.
Can you please check it?
P.S: If you don't see the ...