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Public Tickets

MrSeanG Theme upgrade breaking themeClosed   Kalium 3   Updated November 18, 2021 at 3:03pm   6 Most recent comment from [deleted]:Hi MrSeanG,I can see that you already updated Kalium nowThanks! benkruse Change Text in the Search FieldClosed   Kalium 3   Updated November 18, 2021 at 2:38pm   2 Most recent comment from [deleted]:Hi benkruse, To rename or translate theme stings please follow this guide from our documentation:  https://documentation.laborator.co/kb/kalium/translating-kalium-with-loco-translate/ Kalium is also ... autourdumonde Filter bugClosed   Kalium 3   Updated November 18, 2021 at 8:43am   2 Most recent comment from [deleted]:Hi autourdumonde,As I know from your previous ticket, you are using localhost. But to check this problem I need to enter your website so we can investigate this.So whenever your site is online, if y ... MariusSlepetis WPBakery Page Builder. Download failed. ForbiddenClosed   Kalium 3   Updated November 18, 2021 at 7:55am   2 Most recent comment from [deleted]:Hi Marius,Can you please try again to update WPBakery Page Builder by going to the Appearance > Install Plugins area. it should work.If the Laborator > Plugins area doesn't update your plugins a ... autourdumonde TranslationClosed   Kalium 3   Updated November 17, 2021 at 3:42pm   6 Most recent comment from [deleted]:Hi,Translated files don't translate backend strings but only strings of your front-end.Thanks! Zerofi Portfolio ItemClosed   Kalium 3   Updated November 15, 2021 at 8:28am   2 Most recent comment from Laborator:Hi Zerofi,The link you have provided is not working, I am getting a 404 Page.Can you please share your site credentials here, because we need to login to your site and see this issue live. Your infor ... alexantonis portofolioClosed   Kalium 3   Updated November 14, 2021 at 6:00pm   3 Most recent comment from [deleted]:Hi alexantonis,Very happy to hear thatIf you need our help again please don’t hesitate to create a ticket.Have a nice Sunday! patrickcorleyjack Title Text AlignmentClosed   Kalium 3   Updated November 12, 2021 at 2:09pm   2 Most recent comment from [deleted]:Hi Patrick,Please share your WordPress credentials, because I need to login to your site and test this live. To include your credentials click the Insert Credentials button in the editor toolbar (see ... toni152 Problem with my checkout pageClosed   Kalium 3   Updated November 11, 2021 at 7:59am   6 Most recent comment from Laborator:Hi Toni,I have fixed the issue, actually it was not an issue but I have enabled the debugging mode to see where the previous problem was coming from and I forgot to turn it off. brandraoul Portfolio and branding subtitleClosed   Kalium 3   Updated November 9, 2021 at 8:29am   2 Most recent comment from [deleted]:Hi Raoul,1— To add a second line, you can add the Line Break element , and then it will break the line and create a second line.See example: https://d.pr/v/fstnrp2— I think that you are saying ... casti184 Mobile responsive screen gapClosed   Kalium 3   Updated November 9, 2021 at 8:19am   5 Most recent comment from [deleted]:Hi casti184,Please add the code below to your Custom CSS area: @media screen and (max-width: 768px) { .vc_row.vc_column-gap-30 { margin-left: -15px; margin-right: -15px; } }Ha ... patrickcorleyjack Menu highlightClosed   Kalium 3   Updated November 4, 2021 at 1:46pm   5 Most recent comment from [deleted]:Happy to hear that PatrickHave a great day!P.S: If you enjoy our theme, you can head over to your Downloads tab and give it 5 stars. We will love you forever. IvanAlteya91 Anchor link to basket/cart pageClosed   Kalium 3   Updated November 4, 2021 at 8:19am   9 Most recent comment from [deleted]:Hi,I was able to login to your WP admin and saw the issue, so there was a missing code piece I have implemented and that's why it was not showing. Now I have fixed it and the title is showing p ... mandelman Focus area for responsive imagesClosed   Kalium 3   Updated November 4, 2021 at 7:56am   2 Most recent comment from [deleted]:Hi mandelman, For the moment an option like this is not possible. You can create elements of WPBakery Page Builder that will be valid only for Mobile or PC. To learn how to achieve that please see t ... patrickcorleyjack Slider and home pageClosed   Kalium 3   Updated November 2, 2021 at 11:12am   3 Most recent comment from patrickcorleyjack:Many thanks . . . I will give this a go!