Public Tickets
martinlindner
Visual Composer IssueClosed
Kalium 3
Updated January 31, 2017 at 1:07pm
2
Most recent comment from [deleted]:Hi Martin,Can you please explain how is this happening and also provide WP credentials so I will check and troubleshoot the problem.To include your credentials click Insert Credentials button in edit ...
Martin
Minicart quicker fade inClosed
Kalium 3
Updated January 31, 2017 at 12:33pm
2
Most recent comment from [deleted]:Hi Martin,
We don't offer theme customizations but I will try to help you this time.
Can you please add the code below to Custom CSS
.menu-cart-icon-container .lab-wc-mini-cart-contents {
-w ...
Ahsath
i need a theme called firecast and how to install itClosed
Kalium 3
Updated January 31, 2017 at 11:47am
2
Most recent comment from [deleted]:Hi Ahsath,Are you talking about our Landing demo please?
meganmedia
back end visual composerClosed
Kalium 3
Updated January 30, 2017 at 1:47pm
10
Most recent comment from Laborator:You're welcome
Aytek
Checklist Description Missing on MobileClosed
Kalium 3
Updated January 30, 2017 at 1:34pm
2
Most recent comment from [deleted]:Hi Aytek,
1— I don't see anything weird on mobile view (view on new page)I think that this problem is not valid anymore. Can you please confirm this?2— That is how the theme is designed, only ar ...
lkbirk
Add portfolio page to menuClosed
Kalium 3
Updated January 30, 2017 at 1:23pm
5
Most recent comment from lkbirk:Hi Art, Okay - thank you for your help :-) Kind regards, Stine
imsu
Changing theme colour & linking logoClosed
Kalium 3
Updated January 30, 2017 at 1:07pm
7
Most recent comment from Laborator:Hi Imsu,I just updated your WordPress version, and it seems to be working fine, can you confirm?The logo URL cannot be changed as it is linked with the site URL.
mindjigsaw
Image QualityClosed
Kalium 3
Updated January 30, 2017 at 12:57pm
2
Most recent comment from [deleted]:Hi mindjigsaw,If your logo is for example 300x150px when you upload it, you must go to Theme Options > Branding > Brand Logo and write 150 on Set maximum width for uploaded logo area. (view on new ...
mindjigsaw
Header MenuClosed
Kalium 3
Updated January 30, 2017 at 12:53pm
2
Most recent comment from [deleted]:Hi mindjigsaw,This option is not available on our theme for the moment.You can paste this CSS on your Custom CSS area to decrease margins between the menu items.
.main-header.menu-type-standard-men ...
imsu
Can we add a thumbnail in next & previous blog linksClosed
Kalium 3
Updated January 30, 2017 at 12:51pm
2
Most recent comment from [deleted]:Hi imsu,This option is not possible for the moment on our theme. We will try to do something on this direction on our future updates
Jon
"Visual" Tab in Text Block is not appearingClosed
Kalium 3
Updated January 30, 2017 at 12:01pm
4
Most recent comment from [deleted]:Hi Jon,I just tested this, and everything is woking fine to me. (view on new page)P.S: There is a new update of the theme, please go to your Updates tab on Wordpress and then update to the latest ver ...
moshtaghi
[ErrType: xml-wp-content] Sorry, there has been an error.The file does not exist, please try again.Closed
Kalium 3
Updated January 30, 2017 at 11:49am
2
Most recent comment from Laborator:Hi moshtaghi,Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your credenti ...
Alban
adjustmentClosed
Kalium 3
Updated January 30, 2017 at 11:18am
4
Most recent comment from [deleted]:Hi Alban,
I'm glad to hear that :)
Will set this ticket as solved from here.
slytek
Licenses for prodcutsClosed
Kalium 3
Updated January 30, 2017 at 11:12am
6
Most recent comment from [deleted]:Hi slytek,
Yes you are correct :)
You can use those plugins without any problem if you don't need their support or any extra feature that they may offer.
Briomedia
The work Laborator widget isn't full width in tablet mode?Closed
Kalium 3
Updated January 27, 2017 at 11:39pm
3
Most recent comment from Briomedia:Thanks so much! Have a great weekend also!CheersAlex