Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

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Public Tickets

stonedcrystals Cart Product CountClosed   Kalium 3   Updated October 16, 2017 at 8:10pm   2 Most recent comment from [deleted]:Hi stonedcrystalsPlease before you continue with further steps consider reading the article we wrote about How to Add Custom CSS to your site, then please paste the code below in Custom CSS Section. ... Andrew Centered MenuClosed   Kalium 3   Updated October 16, 2017 at 8:01pm   2 Most recent comment from [deleted]:Hi Andrew,Please before you continue with further steps consider reading the article we wrote about How to Add Custom CSS to your site, then please paste the code below in Custom CSS Section. header. ... andreanovelli social iconsClosed   Kalium 3   Updated October 16, 2017 at 4:04pm   4 Most recent comment from [deleted]:Hi there,I'm glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.  A huge thank you from Laborator in ... Andrew Reset Demo ContentClosed   Kalium 3   Updated October 16, 2017 at 8:10am   2 Most recent comment from [deleted]:Hi Andrew,You can reset your Wordpress installation by using this plugin Wordpress Reset (By Matt Martz) and then activate the theme and try to install demo-content again.All the demo content's shou ... noduslabs Product pages don't show up correctlyClosed   Kalium 3   Updated October 16, 2017 at 7:49am   23 Most recent comment from [deleted]:Hi noduslabs,Thank you very much, i'm glad that the issue is now fixed. Please remember that we are here to help our nice clients every time that they need our helpHave a great weekend! Orenaga License issueClosed   Kalium 3   Updated October 16, 2017 at 6:32am   2 Most recent comment from [deleted]:Hi Orenaga,I just reseted your activations because you activated the theme on a temp. domain.P.S: You can use www.yoursite.com/staging to build the site and then when you finish the site move it t ... JannekeVisser homeClosed   Kalium 3   Updated October 16, 2017 at 6:14am   6 Most recent comment from Laborator:Hi JannekeVisser, Unfortunately that's not possible, since the portfolio type is quite different from the normal blog post and it does not have many of it's data. cjherald carousel portfolio item.Closed   Kalium 3   Updated October 15, 2017 at 9:23am   6 Most recent comment from [deleted]:Hi cjherald,Do you need any further help?Thank you. MarkZed101 AppearanceClosed   Kalium 3   Updated October 14, 2017 at 11:20am   2 Most recent comment from [deleted]:Hi Mark,Some information can be changed from Dashboard -> Laborator -> Portfolio Settings -> Others.Please refer our article we wrote about How to add Title & Description to Portfolio Page.Thank you. vincentvincentvincent Optimal size and weight for a photographuc gallery+thumbnailsClosed   Kalium 3   Updated October 14, 2017 at 6:36am   2 Most recent comment from [deleted]:Hi vincentvincentvincent, 1) You don't have to 70 at time, you can use endless pagination, at beginning you can show 4 items then load by 2 when clients reaches the bottom of page. so you will have ... allexarh translate words that cannot be translated with WPMLClosed   Kalium 3   Updated October 13, 2017 at 9:38am   5 Most recent comment from allexarh:Thank you, Arlind, it works indeed. andreanovelli portfolio settingClosed   Kalium 3   Updated October 13, 2017 at 8:47am   15 Most recent comment from [deleted]:Hi Andrea,I'm glad to hear that daria8989 portfolio lightboxClosed   Kalium 3   Updated October 13, 2017 at 7:13am   6 Most recent comment from [deleted]:Hi Daria,Thank you very much for describing this problem, we didn't knew that this was a problem on our theme and you helped us a lot when you wrote us how this problem happened to you.We fixed this ... martinleclercq Portfolio sidebarClosed   Kalium 3   Updated October 13, 2017 at 6:58am   4 Most recent comment from [deleted]:Hi Martin,Glad to hear that1— Yes, you need to do that on each portfolio that you want to activate Sidebar. 2— Sorry but this is not possible for the moment.Thanks! olivergrisedale Text BlocksClosed   Kalium 3   Updated October 13, 2017 at 6:51am   2 Most recent comment from Laborator:Hi there,That's possible through Visual Composer, please see link from Visual Composer below:https://vc.wpbakery.com/video-academy/add-row-column-background-visual-composer-wordpress/