Public Tickets
Sarascastle
PluginsClosed
Kalium 3
Updated January 7, 2018 at 1:14pm
2
Most recent comment from [deleted]:Hi Sara,Please consider reading the article we wrote about Installing and Updating Premium Plugins.Thank you.
gtaa
[Add New] icon does not appearClosed
Kalium 3
Updated January 7, 2018 at 1:11pm
2
Most recent comment from [deleted]:Hi GtaPlease make sure you have activate all plugins related to ACF or in our documentation we refer them as required plugins. Please for more read the article we wrote about Installing and Updating P ...
[email protected]
post catagories menuClosed
Kalium 3
Updated January 7, 2018 at 1:08pm
2
Most recent comment from [deleted]:Hi Miguel,All categories has their archive http://www.socraticdesignacademy.com/category/uncategorized/ or http://www.socraticdesignacademy.com/category/business/, this is somthing that comes of o ...
[email protected]
Sub menu on pageClosed
Kalium 3
Updated January 7, 2018 at 1:02pm
2
Most recent comment from [deleted]:Hi Miguel,Currently there is no feature for this our team is working in some way to make this available but not sure when is coming out. In Current package of support we don't provide Custom Code.If ...
ornabradshaw
Video tutorials on youtubeClosed
Kalium 3
Updated January 7, 2018 at 12:59pm
2
Most recent comment from [deleted]:Hi Orna,There is no audio for no one.Can i help you with something?Thank you.
Maka
Theme helpClosed
Kalium 3
Updated January 7, 2018 at 12:54pm
2
Most recent comment from [deleted]:Hi Maka,Technically this is possible by dropping some Custom CSS, please before you continue with further steps consider reading the article we wrote about How to Add Custom CSS to your site, then pas ...
Michael
Password protected portfolio - no navigation?Closed
Kalium 3
Updated January 7, 2018 at 10:02am
5
Most recent comment from Michael:Thanks for the clarification Ylli,Was just wondering if this would be possible with Kalium, since it actually did work with the previous WP theme that I used called Daisho. There the left and right ar ...
Burobas
WP Bakery change column order on small screensClosed
Kalium 3
Updated January 6, 2018 at 8:46am
4
Most recent comment from [deleted]:Hi Burobas,If text is column and image is column as page https://demo.kaliumtheme.com/architecture/studio/, this is possible, and video that i have provided is exact solution. You can share your sit ...
martinleclercq
excerpt blog post shows WPBakery codeClosed
Kalium 3
Updated January 5, 2018 at 6:10pm
6
Most recent comment from [deleted]:Hi there,I'm glad to hear that.A huge thank you from Laborator in advance and have a great week!Will set this ticket as solved from here.Thank you.
paff_pavi
extended licenceClosed
Kalium 3
Updated January 5, 2018 at 2:50pm
2
Most recent comment from Laborator:Hi paff_pavi,Once you purchase the extended license, you can submit a refund request here, and we will proceed it
Cindy
cannot active themeClosed
Kalium 3
Updated January 5, 2018 at 1:55pm
3
Most recent comment from Cindy:Hi Art,Thank you for your reply. I see that it is activated now. I'm not sure why I was initially getting that message. But I guess I'm set for now. Thank again!
Claudio Parada Nunes
Social Network custom icon not appearingClosed
Kalium 3
Updated January 5, 2018 at 9:21am
3
Most recent comment from Claudio Parada Nunes:Hi Art,Thanks a lot for letting me know. Now it's working :).However please note that on the dashboard, I needed to remove completely the "fa-" and leave only "medium" in order for the icon to appear ...
Marloes Harleman
FooterClosed
Kalium 3
Updated January 5, 2018 at 8:48am
2
Most recent comment from Laborator:Hi Marloes,That's possible if you add a simple HTML line break where you want to have a new line, I've already done that and your footer text looks like this now: (view large version)
Evolyon
WPBakery not showing elements in Back End EditorClosed
Kalium 3
Updated January 5, 2018 at 8:32am
5
Most recent comment from Evolyon:Ok thank you i will open a new ticket !
dsway
website url on footerClosed
Kalium 3
Updated January 5, 2018 at 7:36am
5
Most recent comment from [deleted]:Hi dsway,
Probably you have added any code on your Child theme files that has created this problem.
I'm glad that your issue is now fixed.
Have a great day!