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Public Tickets

importsnack Footer logoClosed   Kalium 3   Updated January 3, 2023 at 9:49am   2 Most recent comment from Laborator:Hi there,In the footer I can see you have already changed the logo and set your own logo, is that the logo you want to change? archgiuliobernardini Social icon issuesClosed   Kalium 3   Updated December 28, 2022 at 8:11am   8 Most recent comment from Laborator:Happy to hear that :) Happy New Year from all of us at Laborator! P.S: If you like Kalium, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge ... Lambency Horizontal menuClosed   Kalium 3   Updated December 28, 2022 at 7:55am   2 Most recent comment from [deleted]:Hi Lambency,In the Bookstore pre-made template we use the Standard Menu layout. Those are the settings:(view large image)Thanks! Andrius Mažeika Search autocompleteClosed   Kalium 3   Updated December 22, 2022 at 9:22am   4 Most recent comment from Laborator:Hi again,The theme search is made to work the theme while plugins such as the one you were using is made to work when using the default WordPress search field, you can try to add a shortcode to the he ... Andrius Mažeika Unable to translate '[number] results for' search stringClosed   Kalium 3   Updated December 22, 2022 at 8:32am   7 Most recent comment from Laborator:Hi Andrius,In some cases where there are singular and plural forms you will have to populate both of them:I just tested it live in your site and it seems to work: Gertjan Sluijer Error while updating pluginClosed   Kalium 3   Updated December 13, 2022 at 11:58am   4 Most recent comment from [deleted]:Happy to hear that Have a great day! I will set this ticket as solved from here. idtanderson Ninja Form MissingClosed   Kalium 3   Updated December 13, 2022 at 7:09am   6 Most recent comment from [deleted]:Happy to hear thatHave a great day! max groff fontClosed   Kalium 3   Updated December 9, 2022 at 8:30am   5 Most recent comment from [deleted]:Hi max groff,It seems that you just needed to flush those fonts to get the latest updates of that font from Google Fonts saved on your server.See video: https://d.pr/v/UJN2Z9Have a great day! cvforum home pageClosed   Kalium 3   Updated December 8, 2022 at 7:26am   4 Most recent comment from [deleted]:Merci pour vos mots gentilsHave a great day!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from me ... mtg_id Help! Why do the logo and color cannot be change on the menu?Closed   Kalium 3   Updated December 7, 2022 at 11:57am   2 Most recent comment from [deleted]:Hi,If you don't see the Parameters and Options area then it means that you haven't installed the Advanced Custom Fields PRO plugin. To install it, just go to Laborator > Plugins area.Also, i ... ben33850 Install Demo BookstoreClosed   Kalium 3   Updated December 7, 2022 at 8:04am   6 Most recent comment from [deleted]:Hi Benoit,Art is not in the office today and I will reply to your ticket.I don't know what was the problem because Art took care of your ticket but I can assume that there was a bad error conne ... FAISAL522 How to get License Key Slider RevolutionClosed   Kalium 3   Updated December 6, 2022 at 7:40am   2 Most recent comment from [deleted]:Hi,Premium plugins don't allow theme authors to give customers their license number, so on each premium plugin (such as Slider Revolution) update, we release a new update to our theme with the la ... SalvatoreLaMonica Visual problem/bug in the footer Widget pageClosed   Kalium 3   Updated December 5, 2022 at 11:04am   2 Most recent comment from [deleted]:Hi Salvatore, Can you please try to be very specific about the question and explain it more to me so I can easily understand you and give you the proper answer. You can click those empty areas to edit ... buykoreanbooks Adding Product Description TabClosed   Kalium 3   Updated December 5, 2022 at 10:50am   2 Most recent comment from Laborator:Hi there,By default this is not enabled in WooCommerce but you can either use some codes to tweak and enable this feature or you can use 3rd party plugins such as this one to enable custom tabs. Hilke Sievers featured image videoClosed   Kalium 3   Updated December 2, 2022 at 8:07am   2 Most recent comment from [deleted]:Hi hilkes,Please write the URL of this exact page, we need to investigate your site and then get back to you with an answer.Thanks!