Public Tickets
tinagency
font after updating in ArialClosed
Kalium 3
Updated January 24, 2018 at 8:17am
11
Most recent comment from Laborator:Hi Tina,Regarding the IE issue, as I said when we have more time we will check. You should also know it as it is an outdated browser and does not support the latest web technologies, also it has bee ...
spencer ford
Activating themeClosed
Kalium 3
Updated January 24, 2018 at 8:14am
2
Most recent comment from Laborator:Hi spencer ford,We are sorry but it is crucial that you write in our support center with the account you have purchased the theme, since this is the only way to verify you are a real customer of our ...
guruwebmaster
Revolution Slider has stopped workingClosed
Kalium 3
Updated January 24, 2018 at 8:11am
9
Most recent comment from [deleted]:Hi David,Please read this article Scrollable menu links.P.S: Please take your time and read Kalium Documentation articles, we have prepared more than 130 articles where you can find very useful info ...
fitzy0121
hamburger menuClosed
Kalium 3
Updated January 24, 2018 at 7:50am
2
Most recent comment from [deleted]:Hi fitzy0121,Sorry but this is not possible. You can do that only if you change the codes of the theme.If you're looking for professional help in this matter, there's always someone available for suc ...
red_howell
Portfolio Thumbnail HoverClosed
Kalium 3
Updated January 24, 2018 at 7:49am
4
Most recent comment from [deleted]:You're welcomeP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advance and I wish y ...
Birdman4130
Close fullscreen menu on single page websiteClosed
Kalium 3
Updated January 24, 2018 at 7:47am
4
Most recent comment from [deleted]:Hi Kevin,
I'm really sorry but this question is out of our support scope.
If you're looking for professional help in this matter, there's always someone available for such tasks on the WP Kraken or ...
Martin
Iphone search input bugClosed
Kalium 3
Updated January 23, 2018 at 11:19am
3
Most recent comment from Martin:Hello Ylli,Thanks for the answer. Ok I see, Let's hope they fix the issue.Regards
camillesoulat
Remove portfolio items from "All" CategoryClosed
Kalium 3
Updated January 23, 2018 at 9:46am
2
Most recent comment from Laborator:Hi Joris,Unfortunately this is not possible through the theme options and that is a custom request, if you're looking for professional help in this matter, there's always someone available for such ...
Jungmin
can I change font in about me page?Closed
Kalium 3
Updated January 23, 2018 at 9:03am
2
Most recent comment from Laborator:Hi Jungmin,Please be more specific regarding your issue as I cannot understand how and why you cannot change the fonts in these two pages.Have you been able to check our documentation article for ch ...
Erin
design detailsClosed
Kalium 3
Updated January 23, 2018 at 9:01am
6
Most recent comment from Laborator:Hi Erin,It would be better to create a new ticket and if possible include your login credentials and more information for the issue you are experiencing.
Scolex_de
Scrollbar in iPad-View - How to deactivateClosed
Kalium 3
Updated January 23, 2018 at 8:22am
4
Most recent comment from Laborator:You're welcome, I'll set this ticket as solved now.
hahni
Masonry Portfolio CSS BugsClosed
Kalium 3
Updated January 23, 2018 at 7:48am
4
Most recent comment from [deleted]:Hi André,The screenshots are not available here, maybe you forgot to include the link. Do you have any link of our demo that has this issue so I can see it?You can also tell me how to reproduce the ...
hahni
Different Menu Style on pagesClosed
Kalium 3
Updated January 23, 2018 at 7:43am
4
Most recent comment from [deleted]:Hi André,This is a customization question and support doesn't offer customization services as we wrote on our support homepage.If you're looking for professional help in this matter, there's always s ...
Michael
Portfolio CategoriesClosed
Kalium 3
Updated January 22, 2018 at 10:57am
5
Most recent comment from [deleted]:Hi Michael,You can add this code in functions.php to disable sorting when clicking item category in portfolio:
add_filter( 'portfolio_container_isotope_category_sort_by_js', '__return_false' );
As f ...
ruimtevouwer
Icon question + bug reportClosed
Kalium 3
Updated January 22, 2018 at 7:39am
2
Most recent comment from [deleted]:Hi Mark,
1— Wordpress doesn't allow to import .svg files by default. But you can make that possible if you install SVG Support plugin.2— The reason you didn't see the header is that your header ...