Okay

Public Tickets

Claudio Parada Nunes Portfolio images disappeared after updateClosed   Kalium 3   Updated March 8, 2018 at 4:13pm   4 Most recent comment from [deleted]:Hi there,I'm glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in ... labbejf222 Form disappear after updateClosed   Kalium 3   Updated March 8, 2018 at 2:39pm   5 Most recent comment from [deleted]:Hi there,Glad to hear that!That happened because you have updated your WPBakery Page Builder (formerly Visual Composer) plugin to version 5.4.6. This update of the plugin was released yesterday, so a ... sgwdesignworks Layerslider not displaying on desktopClosed   Kalium 3   Updated March 8, 2018 at 2:22pm   9 Most recent comment from [deleted]:Hi there, The question about the Layer Slider is related to Rocket Loader too. I checked on google and I found two articles that maybe can help you: — https://kreatura.ticksy.com/ticket/987376/ ... onefive Instagram feedClosed   Kalium 3   Updated March 8, 2018 at 12:58pm   2 Most recent comment from [deleted]:Hi Dani, This user seems to use Instagram Feed plugin. And I can see that he is using the plugin on it's footer area.If you have any related question you can ask this user directly on their contact ... theashishojha Portfolio itemClosed   Kalium 3   Updated March 8, 2018 at 12:20pm   4 Most recent comment from [deleted]:Hi there,Glad to hear thatThis is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area.pIf you're looking for professional hel ... skim0701 fallback fontClosed   Kalium 3   Updated March 8, 2018 at 12:19pm   2 Most recent comment from [deleted]:Hi there,This is normal because the site is waiting for the fonts scripts to load. This happen on some very rare cases, usually when server is slow of the connection on your device is slow.Have a nice ... Alice Product Category Descriptions VisibleClosed   Kalium 3   Updated March 8, 2018 at 12:17pm   5 Most recent comment from Alice:Perfect!Thank you mirtopoldo high of the footerClosed   Kalium 3   Updated March 8, 2018 at 12:09pm   4 Most recent comment from Laborator:Happy to hear that MirtoP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A ... onefive blog sidebar elements and comment form linesClosed   Kalium 3   Updated March 8, 2018 at 9:27am   2 Most recent comment from Laborator:Hi there, 1. To add social links go to Appearance > Widgets and in the sidebar you want to add these social networks drag a Text widget to it, after that add any of the codes from this list, simply ... hnydt Adsense Unit in HeaderClosed   Kalium 3   Updated March 7, 2018 at 4:00pm   2 Most recent comment from [deleted]:Hi hnydt,Sorry but this option is not available. You can achieve that only if you edit theme files.P.S: Please be aware as by doing customization if something happens like miss-editing files the respo ... Maria bilingual websiteClosed   Kalium 3   Updated March 7, 2018 at 3:37pm   4 Most recent comment from [deleted]:Hi Maria,Please reply to the other ticket https://laborator.ticksy.com/ticket/1476408.Will set this ticket as double ticket as closed again.Thanks for your understanding! andreimp Thumbnails and featured imageClosed   Kalium 3   Updated March 7, 2018 at 3:34pm   4 Most recent comment from [deleted]:Hi Andrei,Yes it is right, you need to add a featured imageP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge th ... albertopiazza Photo product woo commerceClosed   Kalium 3   Updated March 7, 2018 at 1:27pm   17 Most recent comment from Laborator:Hi albertopiazza,You can proceed with the update now, follow this guide to know how the theme can be updated to the latest version.Important: After you update the theme please don't forget to go to ... klogges Adding Portfolio ImagesClosed   Kalium 3   Updated March 7, 2018 at 12:39pm   4 Most recent comment from Laborator:Hi klogges,This is the first time I hear about your issue, until we see it live we cannot give you a proper answer so when you move your site live it would clarify everything. ZM5050 Hide Logo and Menu Bar for Single Page on Architecture ThemeClosed   Kalium 3   Updated March 7, 2018 at 9:56am   2 Most recent comment from [deleted]:Hi there,This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. I will try to help you this time thoughPlease go to th ...