Public Tickets
taulantey
AttributesClosed
Kalium 3
Updated August 27, 2018 at 1:33pm
2
Most recent comment from [deleted]:Hi taulantey,We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check ...
taulantey
Image on related productsClosed
Kalium 3
Updated August 27, 2018 at 12:15pm
4
Most recent comment from [deleted]:Glad to hear that.Will mark this ticket as solved from here.
pb_kulisse
Images in Masonry Media Grid not appearClosed
Kalium 3
Updated August 27, 2018 at 11:03am
2
Most recent comment from [deleted]:Hi Manuel,This problem seems to be related with WPBakery Page Builder plugin. I could troubleshoot this problem for you and see where is this issue coming from. Can you please provide your WP credenti ...
skymack
WP Visual Bakery not workingClosed
Kalium 3
Updated August 27, 2018 at 10:48am
6
Most recent comment from [deleted]:Hi Skylark,The reason behind this is because the homepage uses "Portfolio Page" template and thus it doesn't use the_content()function. You can show your portfolio items without Portfolio Page templat ...
jairo
change fontsClosed
Kalium 3
Updated August 27, 2018 at 10:45am
4
Most recent comment from Laborator:Hi jairobbva,Can you please create a new ticket for the other issue and provide the login credentials using the Insert Credentials button in editor toolbar. (See how)
beausis
"My Account" style consistencyClosed
Kalium 3
Updated August 27, 2018 at 7:10am
2
Most recent comment from [deleted]:Hi beausis,Those are default WooCommerce settings. If you want to change those words that are in our theme or in the WooCommerce plugin then you can do that easily with the Loco Translate plugin.For ...
fardune
Update of themeClosed
Kalium 3
Updated August 24, 2018 at 2:36pm
4
Most recent comment from [deleted]:HI fardune,I'm glad to hear that you updated premium plugins nowHope that WPML will help you to solve your problem too.I wish you a great weekend.P.S: If you like the theme, it would help us a lot if ...
taulantey
PlaceholderClosed
Kalium 3
Updated August 24, 2018 at 1:02pm
6
Most recent comment from [deleted]:Hi there,You can rename or translate theme strings with the help of Loco Translate plugin. For more informations please read Translating Kalium with Loco Translate article that we have prepared in ou ...
taulantey
PaymentClosed
Kalium 3
Updated August 24, 2018 at 11:09am
4
Most recent comment from [deleted]:Hi there,Users can purchase your items in the checkout area only. They can't purchase product directly from the product page.
Arthurge
Resolution SliderClosed
Kalium 3
Updated August 24, 2018 at 7:21am
2
Most recent comment from [deleted]:Hi Arthurge,Can you please send me your Wordpress credentials, because I need to login to your site and test this.To include your credentials click Insert Credentials button in editor toolbar (see ho ...
NowAdvertising
SidebarClosed
Kalium 3
Updated August 23, 2018 at 1:00pm
4
Most recent comment from Laborator:You're welcome
taulantey
Add WishlistClosed
Kalium 3
Updated August 23, 2018 at 8:51am
8
Most recent comment from [deleted]:Hi again,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.Regarding your further questions, ...
Seferidis Ilias
Center manu and logoClosed
Kalium 3
Updated August 23, 2018 at 7:42am
2
Most recent comment from Laborator:Hi Seferidis,Unfortunately it is not possible to have the logo in and menu in center, we have been working on a header builder since a long time but the page builder we used for that has changed the ...
mtodorova
checkout labelsClosed
Kalium 3
Updated August 23, 2018 at 7:34am
2
Most recent comment from [deleted]:Hi there,That is how the theme is designed to be different from the stock WooCommerce layout. Sorry but we don't offer an option to return that area to default layout.If you're looking for professiona ...
Giorgia Rossi
svg files and icons/imagesClosed
Kalium 3
Updated August 23, 2018 at 7:22am
2
Most recent comment from [deleted]:Hi Giorgia,If you place a .svg file you must specify its size. If you don't add their size the .svg image will not show.For more info please see this video.