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Public Tickets

vinlabdesign Lightbox Gallery by single imageClosed   Kalium 3   Updated November 22, 2018 at 11:57am   6 Most recent comment from [deleted]:I'm glad to hear that everything is fine now, I wish you a great day! P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads t ... Thelibarr Video post not workingClosed   Kalium 3   Updated November 22, 2018 at 9:48am   5 Most recent comment from Thelibarr:I you can close the issue I found a workaround (use standard post format).Best,Tony inimatel Custom query not applied on portfolio pagesClosed   Kalium 3   Updated November 22, 2018 at 9:11am   5 Most recent comment from Laborator:Hi there,As you mentioned this happens only when you select the Masonry Mode, you cannot use these two options together as the Masonry Mode has it's own custom query which means you have to select i ... photomassimo CaptionsClosed   Kalium 3   Updated November 22, 2018 at 8:52am   2 Most recent comment from [deleted]:Hi Massimo,Please see this video: https://d.pr/v/i7dhhO to learn where you can add the caption for the Lightbox option.Have a great day! inimatel Change lightbox item backgroundClosed   Kalium 3   Updated November 22, 2018 at 8:48am   8 Most recent comment from Laborator:Happy to hear that, have a great day 3ddigitalservices slider revolutionClosed   Kalium 3   Updated November 22, 2018 at 8:10am   2 Most recent comment from [deleted]:Hi there,WPBakery Page Builder, Revolution Slider and Layer Slider are premium plugins that we have bought extended licenses of them to be able to include those plugins on our theme for free. So you c ... jbrunner099 Other elements not showing on Portfolio pageClosed   Kalium 3   Updated November 21, 2018 at 8:48am   5 Most recent comment from Laborator:Hi there,I don't know if I have understood your question but  you can only have one portfolio "slug" and not have many copies of them, while you can create how many portfolio pages you want using th ... Vibbio How to make a mobile and tablet website compatibleClosed   Kalium 3   Updated November 21, 2018 at 8:12am   10 Most recent comment from [deleted]:I'm sorry for the delay of your answer and I'm happy that you solved this I wish you a great day!Will mark this ticket as solved from here. Michał Problem with export XML with Kalium ThemeClosed   Kalium 3   Updated November 20, 2018 at 9:40am   12 Most recent comment from [deleted]:Dear Michal, I suggest you to contact the plugin author regarding this issue because our theme doesn't handle any XML at all so I believe they can find a proper solution for you. falysix Pages load slowlyClosed   Kalium 3   Updated November 20, 2018 at 7:58am   2 Most recent comment from [deleted]:Hi falysix,A site can be slow for many reasons, from server and domain setup to bad plugins or themes, image sizes, etc. From the theme’s perspective, we’ve been able to achieve great results wit ... johanna-c Portfolio hoover eye gif + textClosed   Kalium 3   Updated November 20, 2018 at 7:55am   8 Most recent comment from [deleted]:Glad to hear that Johanna I wish you a great week! Will set this ticket as solved from here. P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themefores ... vinlabdesign Font loading speedClosed   Kalium 3   Updated November 20, 2018 at 7:54am   12 Most recent comment from [deleted]:Glad to hear thatWill mark this ticket as solved from here. tasoskouk 2nd Envato account & LicensesClosed   Kalium 3   Updated November 19, 2018 at 1:40pm   3 Most recent comment from [deleted]:Hi Tasos,I'm glad that you already solved this. That is not a theme problem. That happened because you in the build.envato.com you where logged in with a different user. When you tried the same in a ... Andrea Tarda visual styleClosed   Kalium 3   Updated November 19, 2018 at 11:12am   4 Most recent comment from Laborator:You're welcome Andrea, I will set this ticket as solved from here.Have a great week! admin-spacelab portfolio single page header imageClosed   Kalium 3   Updated November 19, 2018 at 9:38am   2 Most recent comment from [deleted]:Hi there,Each page has its own parameters area that will be valid for that page only. For more informations please read this article Parameters and OptionsHave a great day!