Public Tickets
kesson
Text StretchingClosed
Kalium 3
Updated May 7, 2019 at 9:31am
4
Most recent comment from Laborator:Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your credentials click Inse ...
urbanw
WPML/ PortfolioClosed
Kalium 3
Updated May 7, 2019 at 9:30am
9
Most recent comment from Laborator:Hi there,Your site is taking forever to load: (view large version)I changed the Open website link to english and it is showing in English as it should when switching between the languages: (view larg ...
stephanebienfait
typographyClosed
Kalium 3
Updated May 7, 2019 at 7:05am
2
Most recent comment from [deleted]:Hi Stephane,Please read this article Changing Font Sizes to learn how to change sizes in your site.Have a great day!
stephanebienfait
style and functionsClosed
Kalium 3
Updated May 7, 2019 at 6:34am
4
Most recent comment from [deleted]:Hi Stephane,
This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. I will try to help you this time too
Here is t ...
marlondoomen
Reveal effect for portfolio itemsClosed
Kalium 3
Updated May 6, 2019 at 1:28pm
4
Most recent comment from [deleted]:Hi marlondoomen,Happy to hear thatI wish you a great day!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge than ...
Gerard
Block the access to my portfolio ItemsClosed
Kalium 3
Updated May 6, 2019 at 9:11am
5
Most recent comment from Gerard:Perfect, I'll take a look and do it now!
hassandad
How can i show 4 products in desktop in shop pageClosed
Kalium 3
Updated May 6, 2019 at 8:35am
2
Most recent comment from [deleted]:Hi hassandad,You have the option to set how many products per row you want (see video).Have a great day!
Basilepelle
Child ThemeClosed
Kalium 3
Updated May 3, 2019 at 12:06pm
6
Most recent comment from Laborator:Hi there,You have too much wrong CSS code in the Custom CSS and that is the reason why it is not changing, also make sure you use !important to make sure the changes will be applied.Attached you have ...
Scolex_de
Icons before menu-items & menu-sizeClosed
Kalium 3
Updated May 2, 2019 at 9:35am
6
Most recent comment from [deleted]:Happy to hear thatWill set this ticket as solved from here.
Jakob Lund
right image sizeClosed
Kalium 3
Updated May 2, 2019 at 9:03am
3
Most recent comment from Jakob Lund:Hi ArtI think I have solved the problem, thanks :-)
je1049
Update FailedClosed
Kalium 3
Updated May 2, 2019 at 7:09am
2
Most recent comment from [deleted]:Hi je1049,If you still see demo-content.kaliumtheme domain on your Product Registration page (screenshot) please just press x button, then you activate your theme again, then you can update the them ...
pp-envatomarket
Video aborted FirefoxClosed
Kalium 3
Updated April 30, 2019 at 12:10pm
2
Most recent comment from [deleted]:Hi Stefan,1— You are using an old version of our theme 2.7.6, the latest version for the moment is 2.8 (read release notes), please update your theme first and then the premium plugins too.
Aft ...
stonedcrystals
Support for Woocommerce 3.6.1Closed
Kalium 3
Updated April 30, 2019 at 9:34am
4
Most recent comment from [deleted]:Hi stonedcrystals,We are preparing an update that will have other features too so it can happen that the update will be postponed next week until we test all the things.P.S: Even that you may have up ...
marktimmermans
Spacing between text linesClosed
Kalium 3
Updated April 30, 2019 at 7:43am
4
Most recent comment from Laborator:Happy to hear that Mark, have a great dayP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.A huge thank you from Laborator ...
afp_alfarias
Font changed in Shop pageClosed
Kalium 3
Updated April 30, 2019 at 7:24am
17
Most recent comment from Laborator:Happy to hear that, have a great day Alex!