Public Tickets
niccijane
Responsive pages - blog - mobile phoneClosed
Kalium 3
Updated April 30, 2020 at 1:36pm
2
Most recent comment from Laborator:Hi Nicci,1. This is probably because of these sharing buttons, try disabling them as they are not coming from the theme.2. The first image which you have added is not responsive, add this CSS to Cus ...
Fabiomluppi
Translate Portfolio ItemClosed
Kalium 3
Updated April 30, 2020 at 1:12pm
2
Most recent comment from Laborator:Hi there,Follow this guide in theme documentation to translate any theme string that you want.
Scolex_de
Advanced Custom Fields PRO - update not possibleClosed
Kalium 3
Updated April 30, 2020 at 10:20am
6
Most recent comment from GerbenVanErkelens:I have the same problem. it used to auto update with the theme updates. This time it is asking for a license key though.
usinarq
Page not showing changesClosed
Kalium 3
Updated April 30, 2020 at 9:52am
6
Most recent comment from [deleted]:Hi Darío,Happy to hear thatWill mark this ticket as solved from here.Have a nice day!
rpxls
Blog long loading timesClosed
Kalium 3
Updated April 30, 2020 at 9:50am
5
Most recent comment from [deleted]:Hi Johannes,I’m very happy to hear that your ticket is solved
This fix is included in the next update of the theme that we will release this week.
I wish you have a great day and be safe!
P.S: If y ...
Claudio Parada Nunes
Portfolio Title & DescriptionClosed
Kalium 3
Updated April 30, 2020 at 9:45am
6
Most recent comment from [deleted]:Hi Claudio,Great then, have a nice day!
Alexander Bischof
webp format possible?Closed
Kalium 3
Updated April 29, 2020 at 2:34pm
3
Most recent comment from Alexander Bischof:Thank you very much! ticket is solved now
Williams Hernandez
searchClosed
Kalium 3
Updated April 28, 2020 at 11:30am
2
Most recent comment from [deleted]:Hi hernandw,Sorry, WooCommerce offers different functionalityaluty and the theme offers different one.Thanks for your understanding!
Claudio Parada Nunes
Portfolio Categories and Home PageClosed
Kalium 3
Updated April 28, 2020 at 10:30am
15
Most recent comment from [deleted]:Hi Claudio,Thanks for your kind wordsRegarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on ...
referencemoi59
portfolio bugClosed
Kalium 3
Updated April 27, 2020 at 6:23pm
2
Most recent comment from [deleted]:Hi,Please just apply the fix that you can find in this article Portfolio doesn’t load all the projects.Thanks!
katherinemasters
PermalinksClosed
Kalium 3
Updated April 27, 2020 at 2:37pm
5
Most recent comment from katherinemasters:Thanks Ylli,I've managed to do that, thanks. For some reason I was getting the 404 before but now it worked fine, just made sure to give it more time before refreshing again.Thanks!
casius22
pictures are bluredClosed
Kalium 3
Updated April 27, 2020 at 12:41pm
6
Most recent comment from [deleted]:Happy to hear that.Have a great Monday and stay safe!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you ...
Katherine Mathew
SliderClosed
Kalium 3
Updated April 27, 2020 at 11:45am
8
Most recent comment from [deleted]:Hi Katherine,I hope that you appreciate that we replied to you to more than 13 tickets that had multiple questions in them.This is not a theme related question and also I gave you all the instruction ...
schaffermultimedia
Minify JavaScriptClosed
Kalium 3
Updated April 27, 2020 at 9:33am
2
Most recent comment from [deleted]:Hi,Did you had time to read this article please: How to speed up my site.Thanks!P.S: If you're looking for professional help in this matter, there's always someone available for such tasks ...
casparsiebel
Add image in grid builderClosed
Kalium 3
Updated April 27, 2020 at 8:54am
2
Most recent comment from [deleted]:Hi Caspar,Can you please record a video of your problem so I can see the video and try to replicate the same in my end?Also please send me your Wordpress credentials, because I need to login to your ...