Important:
This support area is for Kalium 3 users only.
Support for Kalium 4 has moved to our new platform at support.laborator.co.
If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.
Hi,
I am trying to download the updated to the kailum theme, but I am not able to.. can you help me with this.
I downloaded the zip file and when i upload the zip file on wordpress, it gives me the following message:
Destination folder already exists. /home1/beadsfor/public_html/wp-content/themes/kalium/
Theme install failed.
Thank you,
Pasang
Hi I was able to update the theme from evanto market plugin.
But now my website is down and nothing is showing up.
my website is : www.beadsforlife.com.np
Hi pleonorah,
WHat problem do you have for the moment please? Are you using Kalium 2.0.1 update?
Can you please share your WP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi there,
We have released Kalium 2.0.3 and it fixes a lot of the problems that some users are having.
Please refer to this article Issues after upgrading to Kalium v2.0 – Fixes
2.0.3 Changelog
If you still have any problem, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum, and we’re glad to help you in your new thread.
Will set this ticket as closed from here.