Okay
  Public Ticket #2960343
Error Status 500
Closed

Comments

  • PeterKupfer started the conversation

    Hello, 

    I ordered the template. Thanks for this amazing one. The installation was simple and I tried to import the demo "main". After installing the plugins I got an error message/ error status 500. I guess the error came up when the point "sliders" was installed. 

    How can I overcame this error? Is there a way to do a manual installation of the slider? And why are the "products" not available? I wanted to import them as well. 

    Best and thanks

    Peter


    ### Theme Information ###

    Theme Name: Kalium - Main Theme
    Theme Version: 3.4.4
    Previous Versions: -
    Theme Directory: ~/wp-content/themes/kalium/
    Child Theme: Yes
    Theme Registered: ✔️

    ### WordPress Environment ###

    Home URL: https://vinylhub.de
    Site URL: https://vinylhub.de
    WordPress Path: /var/www/vhosts/vinylhub.de/httpdocs/
    WordPress Content Path: /var/www/vhosts/vinylhub.de/httpdocs/wp-content
    WordPress Version: 5.8.3
    WordPress Multisite: -
    WordPress Memory Limit: 256 MB
    WordPress Debug Mode: -
    WordPress Script Debug: -
    Language: de_DE

    ### Server Environment ###

    Server info: Apache
    PHP version: 8.0.14
    PHP post max size: 256 MB
    PHP time limit: 300
    PHP max input vars: 1000
    Max upload size: 256 MB
    MySQL version: 5.5.68-MariaDB
    cURL version: 7.29.0, NSS/3.53.1
    DOMDocument: ✔️
    WP remote post: ✔️
    WP remote get ✔️
    GD library: 2.1.0

    ### Security ###

    Secure connection (HTTPS): ✔️
    Hide errors from visitors: ✔️

    ### Active plugins (5) ###

    Advanced Custom Fields PRO by Delicious Brains – 5.11.4
    WPBakery Page Builder by Michael M - WPBakery.com – 6.8.0
    Portfolio Post Type by Devin Price – 1.0.1
    Slider Revolution by ThemePunch – 6.5.14
    WooCommerce by Automattic – 6.1.0



    {"wp":{"use":false,"adminUrl":"www.vinylhub.de/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  • [deleted] replied

    I can see that you also wrote on this ticket #2960501, so we will continue conversation there.

    Thanks for your understanding.

  •   PeterKupfer replied privately