I have the save issue with my site. Help, I can't submit a ticket since my support time is over. I first installed Kalium on a test server with a testing domain. No my site is live and the new domain is not linking to update.
I have the same issues:
I cannot update the theme, I get the following message:
'Update Failed: This domain is not permitted to download the update!'
Advanced Custom Fields comparability issue, revolution slider options in Portfolio section not work
To send us email use this link *and please write us your request again*, because we receive a lot of emails on daily basis and we unfortunately can't remember all customer requests.
P.S: Please note that we usually do not respond to emails that request support, because we only provide support on dedicated support center. Also emails response time can be up to 7 business days.
'Update Failed: This domain is not permitted to download the update!'
Hi there,
1. I have reset your license.
P.S: If you still see the old domain on your Product Activation page please just press X, then try to activate your theme again, it should work.
(view on new page)
2. Go to Plugins and deactivate and delete the ACF Pro plugin and then go to Appearance > Install Plugins to re-install and activate it.
Best regards,
Laborator Team
Hi,
I have the save issue with my site. Help, I can't submit a ticket since my support time is over. I first installed Kalium on a test server with a testing domain. No my site is live and the new domain is not linking to update.
I have the same issues:
Help.
Hi Eden,
To send us email use this link *and please write us your request again*, because we receive a lot of emails on daily basis and we unfortunately can't remember all customer requests.
P.S: Please note that we usually do not respond to emails that request support, because we only provide support on dedicated support center. Also emails response time can be up to 7 business days.
Best regards,
Laborator Team