Hi Gloria,

Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer, please send us any screenshot and the URL-s of the pages that you are mentioning. In this way your ticket will not take much time to be resolved because we will understand your problem.

P.S: I just went to one of your product pages (URL:https://www.gloria-shop.co.uk/product/gold-layered-necklace) and I don't see any problem there.

Thanks!

Hi GloriaShop,

This is because the images of the products are vertical. If you upload images that are square for example they will take less space as you can see on the product that you have added Gold Layered Necklace.

You can also be specific and change image size on this area:

(view on new page)

If you change the size there for example to 500x500 then you need to generate thumbnails, more info:

If your thumbnails are not correctly cropped, you can regenerate them by 
following these steps:
1. Go to Plugins > Add New
2. Search for "Regenerate Thumbnails" (created by Viper007Bond)
3. Install and activate that plugin.
4. Go to Tools > Regen. Thumbnails
5. Click "Regenerate All Thumbnails" button and let the process to finish 
until it reaches 100 percent.

Have a great day!

Hi Gloria,

What problem please. Please be very specific and tell us what you want to achieve at least so I can help you

Hi Gloria,

Can you please share your Wordpress credentials here, because I need to login to your site. Your information is safe here (private) in this thread.

To include your credentials click Insert Credentials button in editor toolbar. (See how)

Hi Gloria,

I was thinking that you where taking about the image size and not about the container of the single product area.

Our theme doesn't offer that kind of layout. I think that you saw that you can't see that layout on any of our demos when you decided to purchase our theme. This is a customization question and support doesn't offer customization services as we wrote on our support homepage. 

Anyway I will try to help you this time.

I added this CSS code on your Custom CSS area:

@media screen and (min-width: 768px) {
    .oxygen-top-menu>.wrapper>.main .laborator-woocommerce .product-single .white-row .col-sm-6:nth-child(1) {
        width: 35% !important;
    }
    
    .oxygen-top-menu>.wrapper>.main .laborator-woocommerce .product-single .white-row .col-sm-6:nth-child(2) {
        width: 65% !important;
    }
}

So this should make the layout as you wanted.

Glad to hear that

Will set this ticket as solved from here.