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  Public Ticket #990084
Charts not working
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Comments

  •  2
    harifl614 started the conversation

    I downloaded Dev Extreme Web Library and pasted the related Lib files to the mentioned path : "assets/js/devexpress-web-14.1/". Still its not working...

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

  • [deleted] replied

    Hi harifl614,

    We are sorry for the delay of your ticket, this happened because we where bombarded with tickets since we released an update to our Kalium theme.

    This question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.

    Our theme developer Arlind can help you with this, but he is not in the office until 03 Jan.

    When Arlind come back, just reply to this thread and you will make sure he will see your comment.

    Hope for your understanding and Happy Holidays from Laborator.

  •  2
    harifl614 replied

    Hi Arlind , Can you pls help me in this regard...

  • [deleted] replied

    Hi,

    Sorry for the delay of response but I had many support requests after I came from vacation and it is taking a bit longer than usual to reply to all tickets.

    Can you please download charts library version 14.1 here:

    http://drops.laborator.co/1crlc

    And move to your assets/js/ folder, this should work for you.

  •  2
    harifl614 replied

    Hey arlind, thank you so much. The problem got resolved. 


  •   [deleted] replied privately
  • [deleted] replied

    Just a note to anyone else having the same problem. 

    Downloading the latest DevExpress package does not work anymore. However the link that Arlind posted - http://drops.laborator.co/1crlc seems to work fine.

    1. Unzip that folder.
    2. Copy the css/, js/,  layouts/ and ts/ folders
    3. Paste these folders into assets/js/devexpress-web-14.1/

    Voila! Problem Solved.