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  Public Ticket #984321
2 license on wordpress network
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  •  2
    hatctom started the conversation

    Hi,

    I recently bought 2 Kalium license at themeforest and I have a couple of questions.

    I have a wordpress network where eI want to use these 2 ilcense. Now I have installed 1 on multisite but cannot install the 2nd theme as the directory already exists. What is the procedure?

    I tried to activate the 1st theme both on site A and B and it appears to work but in the B site I can't import demo content (it tells me that the "portfolio post type" plugin is missing but that's not true). In fact the site A I imported everything correctly. How to solve?

    In both sites the revolution slider add-ons such as typewriter effect do not work, why? Aren't they included?

    thank you



  • [deleted] replied

    Hi hatctom,

    If you are using WordPress Multi Site then you need just one copy of Kalium to install, because both sites will use the same files, however in Kalium 2.0 if these are different domains then you have to activate them separately (video instructions will be available).

    As for site that cannot import demo content because of Portfolio plugin missing then I have to check it and see what is the problem. So can you please send your WP credentials here and tell me which is the site that cannot import demo content?

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

  •   hatctom replied privately
  • [deleted] replied

    Hi Tommaso,

    I've checked your site, however I couldn't access theme files to test the code what is the problem, so for this I am going to need to login to your FTP.

    As for licenses, our "Theme Activation" program didn't started yet, in 2.0 of Kalium it will start so you will be required to activate the theme, but no worries for that, because you have purchased two licenses and those will work for both sites.

    I am not sure why Slider Revolution addon doesn't work because I don't know how that plugin works. You can contact the plugin developer and ask them.

    Slider revolution included in our theme is purchased with extended license and thus every client that purchases Kalium can use that plugin even without activation.

  •   hatctom replied privately
  • [deleted] replied

    Hi Tommas,

    I've managed to fix these issues. Now demo content can be installed for both sites.

    Also the skin issue, I've applied a fix for that so thanks for your suggestion.

    Can you please check if everything is ok now?

    Thanks

  •  2
    hatctom replied

    Hi Arlind 

    seems to work right now thnk you!

    Another thing, does this apply also to custom CSS?


  • [deleted] replied

    Hi,

    Glad to hear that it worked for you.

    Yes, the Custom CSS will not be overwritten in Multisites.

    I hope this helps you.

  •  2
    hatctom replied

    thank you!

    I'm having some problems with span.block but I'll try again before bothering. 

    I've seen there's a new version of the theme but I can't update theme with envato toolkit is there a reason why? 

  • [deleted] replied

    The easiest way to update our themes is if you use Envato Market plugin. Just follow this little procedure http://drops.laborator.co/pLFH

    After this, to update the plugins to the latest version that we support, just go to Appearance > Install Plugins and update them.

    If you use LayerSlider plugin but can't update it, please just go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins again, you now can update and activate this plugin again.

  •  2
    hatctom replied

    Hi,

    I've managed to update but this has caused some problems on the network, my primary site doesn't work anymore 

    http://www.tommasocesano.com/wp-admin/

    Also rev slider plugin gives problems 

    Fatal error: require_once(): Failed opening required '/home/tommasoccn/www/wp-content/plugins/revslider/includes/framework/include-framework.php' (include_path='.:/usr/local/php7.0/lib/php') in /home/tommasoccn/www/wp-content/plugins/revslider/revslider.php on line 59

    Could you please help me with this?

    Arlind made a fix a couple of days ago n order to use Kalium on a multisite installation and let me have different settings and designs for the 2 sites I have on the network, evertyhing seemed to work allright until update.


    UPDATE: I removed revolution slider and I can now access again 

    http://www.tommasocesano.com/wp-admin/

    How can I add again the plugin to the network?

    thank you

  • [deleted] replied

    Hi hatctom,

    Please go to Appearance > Install Plugins and install Revolution Slider again. I don't think that you will have problems because you will use the latest Revolution Slider update. Also this error is not reported from any user until now. So it is happening only on your site.

    If the problem is still active, then please write on the Rev Slider comment section and they should know that this error if the slider is.