Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
I've seen this issue and seems quite weird how that happens. After trying several variants to fix this, none of them worked, so I need deeper investigation of this issue. For this I am going to need to login to your FTP and troubleshoot the issue to find the root of the problem.
Can you please share your FTP credentials here. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi Ylli. I have solved. I'll explain the problem so you can fix. The problem occurs if the item has the same name in English and in Italian. Just name it differently or change upper and lower case. Not the permalink, only the name of the article. See Attachment.
Hi!
I have a problem with the display of the portfolio in a few pages of my website.
The "Masonry portfolio" function works correctly in the English version, it will not work in that Italian.
The pages in question are:
http://borattomilano.boratto.eu/it/collezione/uomo/
http://borattomilano.boratto.eu/it/collezione/donna/
http://borattomilano.boratto.eu/it/collezione/unisex/
Can you help me? What did I do wrong?
Thank you
Hi BorattoMilano,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Hi BorattoMilano,
I've seen this issue and seems quite weird how that happens. After trying several variants to fix this, none of them worked, so I need deeper investigation of this issue. For this I am going to need to login to your FTP and troubleshoot the issue to find the root of the problem.
Can you please share your FTP credentials here. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
This question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.
Our theme developer Arlind can help you with this, but he is not in the office until 03 Jan.
When Arlind come back, just reply to this thread and you will make sure he will see your comment.
Hope for your understanding and Happy Holidays from Laborator.
Hi Ylli.
I have solved. I'll explain the problem so you can fix.
The problem occurs if the item has the same name in English and in Italian.
Just name it differently or change upper and lower case.
Not the permalink, only the name of the article.
See Attachment.
Thank you, Bye
Hi Boratto,
I'm very glad to hear that you managed to fix this problem.
I'm sure that this will contribute to the other users who may face the same problem.
I wish you Happy Holidays again and good luck for you and your family
Will set this ticket as solved from here.