I noticed many times that when adding a product the images get pixeled when I check the cart contents above (see attached image please). How can I prevent this from happening? I need all the images to look perfect and without any pixelation, etc.
Can you please share your WP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum, and we’re glad to help you in your new thread.
I purchased this Theme (still 3 month support left) but since about 3 month (check Postdate where I worte about this Problem) I cant open any new ticket or do anything with my purchase-code I got from envato..
Hmm this is very strange, because we haven't heard any problem like this before, this works for all the clients and it must work for you too.
]Can you please log-out from your Ticksy, and then try to login with one of those options http://drops.laborator.co/YmSv
Please try option 1: to login by clicking "Verify puchase with Envato" button.
If this method doesn't work then please logout again and then try to add your purchased code there manually.
P.S: I can't reply to tickets that are not created by your username because if you send me your credentials those credentials will show to other users too.
Hi,
I noticed many times that when adding a product the images get pixeled when I check the cart contents above (see attached image please). How can I prevent this from happening? I need all the images to look perfect and without any pixelation, etc.
Thanks,
Nicolas
Hi Nico,
Are you using Oxygen latest update 4.1 please?
Can you please share your WP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Same here it just looks like its not finished but I use 4.1.
Is there a possibility to deactivate the Top-Cart/Header-Cart and get directed to the normal cart as I begin hatin this Top-Cart..
I think in a earlier version there was a Option for but cant find it now
Hi Martin,
Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum, and we’re glad to help you in your new thread.
No I will not open a new Ticket because I cant like I already wrote here: https://laborator.ticksy.com/ticket/897682/
I purchased this Theme (still 3 month support left) but since about 3 month (check Postdate where I worte about this Problem) I cant open any new ticket or do anything with my purchase-code I got from envato..
Hi Martin,
Hmm this is very strange, because we haven't heard any problem like this before, this works for all the clients and it must work for you too.
]Can you please log-out from your Ticksy, and then try to login with one of those options http://drops.laborator.co/YmSv
Please try option 1: to login by clicking "Verify puchase with Envato" button.
If this method doesn't work then please logout again and then try to add your purchased code there manually.
P.S: I can't reply to tickets that are not created by your username because if you send me your credentials those credentials will show to other users too.