Got noticed by a friend that the mobile menu is messed up on their device. Looks like all subentries are displayed onto of the rest. Menu is not clickable. I am trying to get hold of the specific device and software and will let you know.
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
This looks like a screenshot from an iPhone, right? On my iPhone everything´s fine, too. The attached screenshot is from a Sony smartphone and I got a notice that it´s messed up on a windows-phone, too. Can you check out what might cause this?
Sorry, but still waiting for a reply. As the attachment of my first post shows, the mobile menu is messed up in the theme. This is on Android/Windows Mobile NOT on iPhone. I´d like to change my credentials soon as I posted them here, but wanted to give you the opportunity to take a look inside to find out what went wrong.
The theme is optimized and responsive, so it works on most of the well known mobile browsers such as Safari and Chrome, which we have tested and test it continuously so please check which browser is that phone using and the version of it.
As I did not get any response from those people saying their mobile displayed the menu incorrect, I consider this solved. To your Info I´ve changed the credentials for safety reasons. If I get any new infos about this problem, I will return here. Thanks!
Got noticed by a friend that the mobile menu is messed up on their device. Looks like all subentries are displayed onto of the rest. Menu is not clickable. I am trying to get hold of the specific device and software and will let you know.
Regards, Till
Hi Till,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Hi Till,
I took a screenshot of your sites menu, this is how it shows on my phone:
(view large version)
Best regards,
Laborator Team
This looks like a screenshot from an iPhone, right? On my iPhone everything´s fine, too. The attached screenshot is from a Sony smartphone and I got a notice that it´s messed up on a windows-phone, too. Can you check out what might cause this?
Till
Sorry, but still waiting for a reply. As the attachment of my first post shows, the mobile menu is messed up in the theme. This is on Android/Windows Mobile NOT on iPhone. I´d like to change my credentials soon as I posted them here, but wanted to give you the opportunity to take a look inside to find out what went wrong.
Thanks, Till
Hi Till,
The theme is optimized and responsive, so it works on most of the well known mobile browsers such as Safari and Chrome, which we have tested and test it continuously so please check which browser is that phone using and the version of it.
Best regards,
Laborator Team
As I did not get any response from those people saying their mobile displayed the menu incorrect, I consider this solved. To your Info I´ve changed the credentials for safety reasons. If I get any new infos about this problem, I will return here. Thanks!
Till
I will set this ticket as solved now.
Best regards,
Laborator Team