I've installed your theme onto my website and i put it on coming soon mode (maintenance) if i recall correctly.
Now, after a couple of weeks, it's impossible for me to log into the admin area.
When i go to the wp-admin page, it redirects me to something that doesn't exist (the wp-login page but with a strange redirect). If i go manually to the wp-login page and click forgot password (which is the REAL problem) it redirects me to ?lost-password but instead i got the home page. My question is; is it a bug the way the coming soon (maintenance) mode treat the login page? is there something i can do to recover the password or disable the maintenance mode via database, so i can use the site normally without strange redirect?
I've managed to obtain a new password by paste/ copying the url from another wordpress site ad then beeing able to go to the lost password page. I'm not able right now to give you ftp access to my site, but for a couple of day it will still be on coming soon mode. Then i'll put it online. Hope you'll be able to reply the error and then solve it.
Hi.
I've installed your theme onto my website and i put it on coming soon mode (maintenance) if i recall correctly.
Now, after a couple of weeks, it's impossible for me to log into the admin area.
When i go to the wp-admin page, it redirects me to something that doesn't exist (the wp-login page but with a strange redirect). If i go manually to the wp-login page and click forgot password (which is the REAL problem) it redirects me to ?lost-password but instead i got the home page. My question is; is it a bug the way the coming soon (maintenance) mode treat the login page? is there something i can do to recover the password or disable the maintenance mode via database, so i can use the site normally without strange redirect?
Thank you in advance,
Enza
Hi Enza,
It is weird how that happens. Never heard before from a client of us so to me its a new problem.
In order to solve this, I need to login to your FTP and check where is the problem and bring the login page functionality back.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi and thank for your reply.
I've managed to obtain a new password by paste/ copying the url from another wordpress site ad then beeing able to go to the lost password page. I'm not able right now to give you ftp access to my site, but for a couple of day it will still be on coming soon mode. Then i'll put it online. Hope you'll be able to reply the error and then solve it.
Thanks
Enza
Hi Enza,
Sure no worries.
When you are ready just re-open this thread.
Have a great day.