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  Public Ticket #957157
Wordpress plugins
Closed

Comments

  •  2
    johnrmarty started the conversation
    November 16, 2016 at 11:06am

    Hi, I installed the Kalium theme through worpress and bluehost. I have confirmed I have the latest version of kalium. I have been prompted to install the required plugins, but unfortunately when I try and download any of them I get an error that says "An error occurred while installing (plugin name): Could not create directory. What can I do to resolve this issue?

    Regards,

    John - 

  •  1,561
    Laborator replied
    November 16, 2016 at 1:12pm

    Hi John,

    This is a problem with your permissions, you will need to login into your site via FTP and go to the wp-content directory and right click the plugins folder, you need to set the permissions (CHMOD) of this folder to 777 and try again, then it should work without any problem.

    Best regards,
    Laborator Team

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