Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.
Also please share your site URL and WP credentials here. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
You are using an old version of our theme 2.9.2 , the latest version for the moment is 2.9.5, please update your theme first and then the premium plugins too.
After this, to update the plugins to the latest version that we support, just go to Appearance > Install Plugins and update them.
If you use LayerSlider plugin but can't update it, please just go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins again, you now can update and activate this plugin again
Hi Divinah,
Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.
Also please share your site URL and WP credentials here. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi Divinah,
You are using an old version of our theme 2.9.2 , the latest version for the moment is 2.9.5, please update your theme first and then the premium plugins too.
The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. Just follow this little procedure http://drops.laborator.co/pLFH
After this, to update the plugins to the latest version that we support, just go to Appearance > Install Plugins and update them.
If you use LayerSlider plugin but can't update it, please just go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins again, you now can update and activate this plugin again