I have an issue when I place a Woo Commerce product section above a Masonry Post Grid section. The blog posts do not appear. But when I switch the 2 sections it is ok...
You are using an old version of our theme 3.9.6 , the latest version for the moment is 4.1, please update your theme first and then the premium plugins too.
After this, to update the plugins to the latest version that we support, just go to Appearance > Install Plugins and update them.
If you use LayerSlider plugin but can't update it, please just go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins again, you now can update and activate this plugin again.
P.S: Please update your Wordpress to 4.6.1 because you are using an old version.
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Yes, the shortcodes which are used in our demos are the ones with the Laborator logo next to it, you can get back the other ones also if you want but these now correspond more with the style of the site than the others.
Hello,
I have an issue when I place a Woo Commerce product section above a Masonry Post Grid section. The blog posts do not appear. But when I switch the 2 sections it is ok...
What can I do to fix this?
Thanks in advance,
Céline
Hi Céline,
Are you using our Products shortcode instead the one with the WooCommerce icon next to it, as our element is not buggy when mixing with our elements.
Best regards,
Laborator Team
Hi Art,
I used that Masonry grid instead because the WooCommerce shortcode is not displaying images correctly.. :-/
See attached photo, it is quite messy...
C.
Hi Oberlé,
You are using an old version of our theme 3.9.6 , the latest version for the moment is 4.1, please update your theme first and then the premium plugins too.
The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. Just follow this little procedure http://drops.laborator.co/pLFH
After this, to update the plugins to the latest version that we support, just go to Appearance > Install Plugins and update them.
If you use LayerSlider plugin but can't update it, please just go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins again, you now can update and activate this plugin again.
P.S: Please update your Wordpress to 4.6.1 because you are using an old version.
Best regards,
Laborator Team
Hi Art,
I updated Wordpress, the theme and all the required plugins and I still have the same issue :-/ ... What can I do?
Thanks in advance,
Céline
HI Oberlé,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Hi Céline,
I just added the blog posts there, is it okay now?
Best regards,
Laborator Team
Hi Art,
Thanks for that! It is working now. So I am limited in the use of certain shortcodes? Because it is not the same design than previously.
C.
Yes, the shortcodes which are used in our demos are the ones with the Laborator logo next to it, you can get back the other ones also if you want but these now correspond more with the style of the site than the others.
Best regards,
Laborator Team