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  Public Ticket #954356
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  •  2
    Alysa Meinke started the conversation
    November 14, 2016 at 6:25am

    I am currently attempting to download the Theme file on my Mac. However right before the download finished it showed a message stating "You do not have permission to access". I am unable to complete this download. Any ideas? 

  •  1,561
    Laborator replied
    November 14, 2016 at 12:00pm

    Hi Alysa,

    Can you please try and contact the Envato team, this is not a theme issue so maybe the Envato team should know about this, just make sure you try in other devices too and see if this happens only on your PC/browser.

    Best regards,
    Laborator Team

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