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  Public Ticket #952176
Installation via upload / wordpress error
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  •  2
    Malte Romainczyk started the conversation

    Dear Laborator Team,

    after purchasing your worpress theme "Kalium" and trying to install it from the wordpress dashboard via uploading the zip file I recieved the message:

    "Sorry, there has been an error.
    This does not appear to be a WXR file, missing/invalid WXR version number"

    There might probably be a version conflict and unfortunatelyI am not very versed in code to fix it myself. My wordpress version is 4.6.1. Is there a way you might support me with a compatible version of the theme?

    Thank you for your help and best regards

    M. Romainczyk

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

  •  1,558
    Laborator replied

    Hi Mr. Romainczyk,

    Have you followed all the instructions as they are described here:

    http://documentation.laborator.co/kb/kalium/getting-started-kalium/installation-7/

    Best regards,
    Laborator Team


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