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  Public Ticket #949115
Theme issue
Closed

Comments

  •  2
    arthurpasecinic started the conversation

    Hi,


    I have uploaded and installed the Kalium theme but when we want to see the preview, the theme is not being displayed correctly in word press.


    Also when we try to open the website we can not see it...


    Please see the attachment.



  •  1,558
    Laborator replied

    Hi Arthur,

    What do you mean with the preview not working? The theme does not have a theme customizer by WordPress, it has it's own customizer where you can edit and modify the theme, and to find it in the admin panel go to Laborator > Theme Options.

    Best regards,
    Laborator Team


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  •   arthurpasecinic replied privately
  •  1,558
    Laborator replied

    Hi there,

    Each site has it's different path of site options, you can find the theme options by going to LaboratorTheme Options which is on the left side of the menu, also regarding the shop it will act like any other WooCommerce shop, so the other settings can be set manually in the WooCommerce settings.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •   arthurpasecinic replied privately
  •  1,558
    Laborator replied

    Hi there,

    Here is a recorded video:

    http://drops.laborator.co/R6hJ

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •   arthurpasecinic replied privately
  •  1,558
    Laborator replied

    Hi Arthur,

    It seems that your WordPress is not even installed or having issues with it, please ask anyone from your hosting provider to install WordPress or you can see the WordPress support.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •   arthurpasecinic replied privately
  •  1,558
    Laborator replied

    Hi arthurpasecinic,

    Installing the theme with any of the demos, working with it requires 0 coding knowledge, the problem in your site is not the theme but the server or the wrong configuration of the server, and for extra website add ons  of course that there is coding knowledge required.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group