I created a landing page for my website with a full width video background.
The page works fine on desktop, the video loads and autoplays on loop.
However, the video doesn't work on mobile. On iPad, I can see the video loads but it doesn't autoplay (I can see the play icon from the youtube video player, but cannot press it). On iPhone 6S, the video doesn't load and the page has a light grey background.
[EDIT]
2— Is there a way to use a self hosted video instead of a youtube video?
1— Videos can't autoplay on mobile devices. As for the other problem, i recommend you to write on the Visual Composer support site or try to do the same with Revolution Slider, maybe it will work.
2— That is not available on the Visual Composer, but on the Revolution Slider this is possible. More info here.
P.S: You are using an old version of our theme 1.9.4 , the latest version for the moment is 1.9.5.1, please update your theme first and then the premium plugins too.
After this, to update the plugins to the latest version that we support, just go to Appearance > Install Plugins and update them.
If you use LayerSlider plugin but can't update it, please just go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins again, you now can update and activate this plugin again.
1,2 - ideally I would like a self hosted video that auto plays/loops on desktop, and a replacement jpg on mobile. I'm testing now with revolution slider, will let you know later
As for the second question, can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.
Also please share your WP and FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
As i wrote to you earlier, please update Kalium to the latest version and then update the plugins with the procedure that i wrote.
We don't have this issue on our theme, and it should work to you too. If the problem is still active, please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
Hi,
I created a landing page for my website with a full width video background.
The page works fine on desktop, the video loads and autoplays on loop.
However, the video doesn't work on mobile. On iPad, I can see the video loads but it doesn't autoplay (I can see the play icon from the youtube video player, but cannot press it). On iPhone 6S, the video doesn't load and the page has a light grey background.
[EDIT]
2— Is there a way to use a self hosted video instead of a youtube video?
Any help?
Thank you,
Tommaso
sorry I also have another little issue. nothing to do with this ticket, but since I'm here:
the last item in my portfolio grid should not be right aligned, please check attached image
thank you
Hi Tommaso,
1— Videos can't autoplay on mobile devices. As for the other problem, i recommend you to write on the Visual Composer support site or try to do the same with Revolution Slider, maybe it will work.
2— That is not available on the Visual Composer, but on the Revolution Slider this is possible. More info here.
3— I'm sorry but this is what i see http://drops.laborator.co/bQZo
P.S: You are using an old version of our theme 1.9.4 , the latest version for the moment is 1.9.5.1, please update your theme first and then the premium plugins too.
The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. Just follow this little procedure http://drops.laborator.co/pLFH
After this, to update the plugins to the latest version that we support, just go to Appearance > Install Plugins and update them.
If you use LayerSlider plugin but can't update it, please just go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins again, you now can update and activate this plugin again.
thanks for your reply mate
3 - my apologies, correct file attached
1,2 - ideally I would like a self hosted video that auto plays/loops on desktop, and a replacement jpg on mobile. I'm testing now with revolution slider, will let you know later
cheers
great stuff, I was able to set my landing page correctly using revolution slider, thank you mate
only thing left for now is the problem with the last tile position in the portfolio grid
Hi Tommaso,
I'm glad to hear that
As for the second question, can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.
Also please share your WP and FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi Tommaso,
As i wrote to you earlier, please update Kalium to the latest version and then update the plugins with the procedure that i wrote.
We don't have this issue on our theme, and it should work to you too. If the problem is still active, please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
ok thanks I'll update.
You can close this ticket now.
Cheers
Hi Tommaso,
I'm very glad to hear that
Will set this ticket as solved from here.
P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
A huge thank you from Laborator in advance!