The contact form is working just fine, the problem is that it's not returning success, the "Send Message" button is having progress bar show about 90% and it's just freeze. I repeat, the mails are received just fine.
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Can you please share your FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
If you don't see the change immediately, please hard-refresh your browser (CTRL/CMD+R) because it takes longer to load the changes, as they are saved in browser cache. Another option is to open new private/incognito window and try if it works.
Hi,
The contact form is working just fine, the problem is that it's not returning success, the "Send Message" button is having progress bar show about 90% and it's just freeze. I repeat, the mails are received just fine.
Thx,
Andrei
Hi Andrei,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Hi Andrei,
After disabling this plugin:
(view large version)
The site turned to work properly.
The issue was with
jQuery( document ).ready( fn );event and thus this plugin is preventing this to execute or something like this.Kalium also supports Google API key, which can be added in Theme Options > Other Settings
So feel free to disable that plugin.
Well I completely removed that plugin, but the issue is still present...
Hi Andrei,
Its weird, in my case it worked and now its not.
Can you please share your FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi Andrei,
I was able to login, thanks. Now will take a look at your issue.
Hi Andrei,
I've managed to fix this, the problem is that the minified version of assets/js/custom.min.js
Is not being executed properly, so I have placed the original source file, so it works properly with that, you can check it and see that works now.
Just tried, but it looks the same, mail gets to me but success is not reported on the screen.
Hi Andrei,
I've added another fix and it worked for me, so here is video demonstration:
http://drops.laborator.co/ITE
If you don't see the change immediately, please hard-refresh your browser (CTRL/CMD+R) because it takes longer to load the changes, as they are saved in browser cache. Another option is to open new private/incognito window and try if it works.
Indeed it works now. Thanks a lot for your great support.
Hi Andrei,
Glad to hear that
Will set this ticket as solved from here.