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  Public Ticket #943015
Problem Updating LayerSlider WP 6.0.3
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  •  2
    motiv_studio started the conversation

    I am trying to update LayerSlider WP to the newest version but am receiving an error:

    An error occurred while updating LayerSlider WP: License activation is required to receive updates. Please read our online documentation to learn more.

    I have tried to de-activate the plugin before updating and this time it does not work.

  •  2
    maiaeli replied

    I have a similar problem with it, it keeps showing up as pending an update but when I try to update it it tells me it's already up to date. It's really annoying, the "1" label is always next to plugins telling me there's one left to update but I can't do it . 

  •   [deleted] replied privately
  • [deleted] replied

    @maiaeli

    Please create new ticket requesting latest version of LS 6.0.3, and I'll send you private link to download latest version of slider.

  •  2
    motiv_studio replied

    Hi

    I deleted the old plugin and replaced it with the new one you attached. But I am not sure where I need to use that password? It looks like it's working fine without it.

  • [deleted] replied

    Hi,

    The password for download file:


    (view large version)

    However it is fine that you have managed to download and install it already.

  •  2
    motiv_studio replied

    Hi,

    It looks like the same problem exists for the new 6.0.5 update as well.

  •  2
    angeliqueamelie replied

    I was having this problem too - after clicking "update" it gave me the message that the plugin was already up to date when in fact it was not. I ended up de-activating the plugin, then updating, then re-activating and that seemed to work.  Couldn't get 6.0.5 though, only to 6.0.3

  •  2
    motiv_studio replied

    Hi angeliqueamelie,

    I tried doing that but I get a "Update package not available." error!

    Have you gotten the newest 6.0.5 update?

  •   [deleted] replied privately
  • [deleted] replied

    Hi @angeliqueamelie,

    Can you please open a new ticket requesting the last update of Layer Slider and we will privately send you the link.