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  Public Ticket #930460
Product description not sticky
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  •  2
    RemcoKemper started the conversation

    Hi, Great Theme. I cannot make my product description sticky. Enabling it in Theme options > Shop settings won’t do it. What can i do?http://www.quokkabag.com/product/smartphone-case-orange/

    I also, as of today, get double images loading in the lightbox (e.g. 8 images instead of 4.. so lightbox doubling the images)

    Again Great Theme!

  • [deleted] replied

    Hi Remco,

    Thanks for your kind words

    Please just download the joinable.min.js and then replace it with the old joinable.min.js file.

    You can find this file on this path: themes/kalium/assets/js

    Maybe you have activated the WooCommerce lightbox? If yes, then to disable it just follow this procedure http://drops.laborator.co/zchv

    Or maybe you have installed any plugin who is interfering with your lighboxes.

  •  2
    RemcoKemper replied

    Thnx Ylli,

    But the new .js file won't do it.

    I've disabled the woo lightbox but i don't get the sticky description and no theme lightbox.

    When, in shop settings > single page, i switch to 'plain images list' or 'main image with thumbnails' the theme's lightbox works fine. The option 'Sticky Discription' seems to not work proper.

    I hope it can be fixed cause i liked it very much. 


    I see now that in your demo it doesn't work anymore:

    http://demo.kaliumtheme.com/shop/product/bridge-backpack/?shop-single-image-layout=plain-sticky

    (it worked a couple of weeks ago when i last checked ;-)


    Kind regards,

    Rmco

  • [deleted] replied

    Hi Remco,

    Hmm this is strange, can you please share your WP and FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.


    To include your credentials click Insert Credentials button in editor toolbar. (See how)

  •   RemcoKemper replied privately
  •   RemcoKemper replied privately
  • [deleted] replied

    Hi Remco,

    If you are using Envato Market plugin to update your theme, just follow this little procedure http://drops.laborator.co/pLFH

    Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

    If you can't update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again.