This is how image is imported on your Wordpress site (view original image), maybe something was corrupted on this image while uploading, so please upload again this image and replace with the old one on this gallery.
Inspecting the element, it looks like the portfolio item is adding a set of dimensions at the end of the url. Ex. "-1612x1075"
I have used one of the pictures as a portfolio item featured image, and it is loading just fine. Also, when you click on the image slider, the picture loads fine in the lightbox. Please see screenshots.
I have already deleted the original and re-uploaded them. Are you telling me they got corrupted again?
Also, they are displaying perfect in the lightbox. See "gallery-2.png" in my last response, it is the same file. So I know it is NOT corrupt when it can be displayed properly in other locations.
As you can see, the photos do not display properly in the image slider, but they do display perfectly in the lightbox. So the image files are not corrupt. If the files were corrupt, then it shouldn't display properly in the lightbox either.
Besides, I have already taken your advice on re-uploading anyways.
Hmm this is the first time that our support team hear about this problem.
Anyway can you please write URL of this exact page please?
Can you please share your WP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread. To include your credentials click Insert Credentials button in editor toolbar. (See how)
We need to investigate your site and then get back to you if we have possible solution.
I noticed that when uploading images, 7 additional image sizes are being generated, plus the original. The two photos that were half black were both the largest image size generated (that's not the original).
Maybe there is a bug in the code that is generating the largest image size?
I have also included the two photos in this post. You can try to see if it works for yourself.
Well, it can be your hosting GD image library that break these images, our theme doesn't affect "image processing" code of WordPress, you can try to switch to other theme and this will happen again.
Note that our theme uses thumbnails of size 1600+ in case images are larger in size.
Only half of certain images are loaded. I have attached a screenshot.
Hi there,
This is how image is imported on your Wordpress site (view original image), maybe something was corrupted on this image while uploading, so please upload again this image and replace with the old one on this gallery.
Hello,
I tried to re-upload the affected 2 images, still same problem.
clarklai.com/wp-content/uploads/2016/10/IMG_4288.jpg
clarklai.com/wp-content/uploads/2016/10/IMG_4334.jpg
Inspecting the element, it looks like the portfolio item is adding a set of dimensions at the end of the url. Ex. "-1612x1075"
I have used one of the pictures as a portfolio item featured image, and it is loading just fine. Also, when you click on the image slider, the picture loads fine in the lightbox. Please see screenshots.
Hi there,
It looks like those two images are corrupted, is this happening to any other image on your site? If not then the fault is on those images.
Also for the "1612x1075" don't worry this is a part of our code and it doesn't have to do with your issue.
I have already deleted the original and re-uploaded them. Are you telling me they got corrupted again?
Also, they are displaying perfect in the lightbox. See "gallery-2.png" in my last response, it is the same file. So I know it is NOT corrupt when it can be displayed properly in other locations.
Please see attached screencast.
As you can see, the photos do not display properly in the image slider, but they do display perfectly in the lightbox. So the image files are not corrupt. If the files were corrupt, then it shouldn't display properly in the lightbox either.
Besides, I have already taken your advice on re-uploading anyways.
Hi motiv_studio,
Can you please check if your server meets the recommended PHP configuration limits as follows:
For more info visit this link Recommended PHP Configuration Limits.
If you need more info, please don't hesitate to reply here :)
Hello,
These are my current PHP configuration limits:
Everything exceeds the recommended limits. Problem still exists.Hi motiv_studio,
Hmm this is the first time that our support team hear about this problem.
Anyway can you please write URL of this exact page please?
Can you please share your WP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread. To include your credentials click Insert Credentials button in editor toolbar. (See how)
We need to investigate your site and then get back to you if we have possible solution.
Hi,
The image showing half black background is corrupted. After uploading another big image "4877x3515" 2.1MB it was showing properly in all sizes:
They are not showing half black.Hi,
I have re-exported those photos, deleted the old photos and re-uploaded the new ones.
I have also contacted my hosting company's support and have increased my PHP configuration limits further.
I noticed that when uploading images, 7 additional image sizes are being generated, plus the original. The two photos that were half black were both the largest image size generated (that's not the original).
Maybe there is a bug in the code that is generating the largest image size?
I have also included the two photos in this post. You can try to see if it works for yourself.
Also, I just checked the links you replied with. Again, the largest image size is not working, so it is not just me.
Hi,
Well, it can be your hosting GD image library that break these images, our theme doesn't affect "image processing" code of WordPress, you can try to switch to other theme and this will happen again.
Note that our theme uses thumbnails of size 1600+ in case images are larger in size.
Will uploading smaller images solve this?
Hi,
If you increase memory_limit to 256M in php.ini then I think this issue will be solved, otherwise uploading smaller images should work just fine.
My current memory limit is 512M and still having this problem.
Hi,
Here is a video that shows that also my server has 512M and here is the image processing when I try to upload these large images:
http://drops.laborator.co/8mIj
Attached you'll find the GD (image processing library) built in server image processing library, maybe this is the problem!
Thank you, I will contact my host provider and see if they can help.