I have another problem. I would like to change the header logo but after uploading and saving on the wordpress backoffice, there is no change on the website ...
I uploaded it in menu : appearance>theme options>branding
and also in menu : appearance>theme options>header and menu>sticky menu
I think that you have installed any caching plugin and changes are taking time to appear because the plugin caches your site, please disable that plugin when you edit on your website.
Actually dis is not the new logo. You can see a blue version of the new logo in attachment.
I really don't know what's happening. I try to open my website from another computer, and the new logo doesn't appear so I don't think it's a problem of cache...
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If your problem is still present then please share your WP and FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
On your first comment your attachment logo is white and not blue.
I just fixed your logo problem by going to your Homepage and clicking Edit Page, then i removed the white logo from the Parameters and Options area http://drops.laborator.co/1cR0v
I think that theme has nothing to do with those plugins, please check this again because our theme can't break plugins. If you need support for those plugins please contact their authors.
P.S: Great website, do we have your permission to put it on our Showcase page when you finish your website?
Hi,
I have another problem. I would like to change the header logo but after uploading and saving on the wordpress backoffice, there is no change on the website ...
I uploaded it in menu : appearance>theme options>branding
and also in menu : appearance>theme options>header and menu>sticky menu
Do you know why ?
Thanks for the help,
Chris
Hi ChrisRolin,
I can see that you your logo is showing on your site
(view large version)
Maybe you have fixed this problem?
I think that you have installed any caching plugin and changes are taking time to appear because the plugin caches your site, please disable that plugin when you edit on your website.
Hi Ylli,
Thank you for your fast answer.
Actually dis is not the new logo. You can see a blue version of the new logo in attachment.
I really don't know what's happening. I try to open my website from another computer, and the new logo doesn't appear so I don't think it's a problem of cache...
Kind regards,
Chris
Hi Chris,
Oh ok then, i didn't knew that.
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If your problem is still present then please share your WP and FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi Chris,
On your first comment your attachment logo is white and not blue.
I just fixed your logo problem by going to your Homepage and clicking Edit Page, then i removed the white logo from the Parameters and Options area http://drops.laborator.co/1cR0v
I think that theme has nothing to do with those plugins, please check this again because our theme can't break plugins. If you need support for those plugins please contact their authors.
P.S: Great website, do we have your permission to put it on our Showcase page when you finish your website?
tanks a lot for your help Ylli !!
I changed with the new logo and everything is 100% perfect now :-)
I'm really happy,
Chris
I'm very glad to hear that Chris
Have a nice weekend!