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  Public Ticket #912215
Firefox problem
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Comments

  •  26
    Sira started the conversation

    Hi:

    I have a problem with Firefox (see screenshot attached of one of the Portfolio ítems): the menú area on the right side of the page is trasparent (even if I set its colour on custom CSS), and the first image does not "respect" the menú área.

    In other browsers it's everithing OK.

    Antother question: I've added some metadata for Facebook,with a plugin, but I woul like to fix some issues manually, is it posible to access to the file that contents that information?

    Thanks and kind regards

    Sira 

  • [deleted] replied

    Hi Sira,

    I'm sorry but i can't replicate your problem, i made a video for you to see http://drops.laborator.co/126K6

    I think that it's not good to touch the theme files directly, because they will revert to original files on each update and you need to do the same procedure on each update.

  •  26
    Sira replied

    Hi, Ylli:

    The problem is with Firefox (PC and Mac, I checked the two of them), I don't know why you cannot replicate it (aaggghhh :-)), but the problem with that browser persists (in Safari, in the iPad, happens something like this when you put it horizontally). When you scroll down, the menú area becomes grey as it should be. Strange no one has the same issue!

    The other thing: I know I should do it each time, but it is just erase some lines that appear dupplicated and telling different things to Facebook (very easy to do). The thing is that I don't know how to make the plugins I have installed to do so :-( I know it is a kind of bad shortcut but ....

    Thanks again and kind regards

    Sira

  •  26
    Sira replied

    I have attached the Mac Firefox screenshot

  • [deleted] replied

    Hi Sira,

    That is happening because you are using an very old version of Safari on Mac and PC and that version doesn't support all the elements HTML5 and CSS3.

    The latest version of Safari is 10.0.


    (view large version)

  •  26
    Sira replied

    Wow, I'll try to update it on my Mac and I will let ypou know!

    But in the PC it is the newest versión the one I have... v. 49.0.1

    And regarding the other thing?

    Thanks again

    Sira

  • [deleted] replied

    Hi Sira,

    You need to update your Mac OS to be able to update Safari too. It looks that you are using an old Apple mac and i'm not sure if you can have the latest Mac OS Sierra.

  •  26
    Sira replied

    Hi Ylli:

    Yes, it's an old Mac, I forget about it, but then what happens with Firefox on PC? We have here the latest version...

    And now is happening also with Explorer. and Chrome... So I guess it is not the browser.

    Thank you again

    Sira

  • [deleted] replied

    Hi Sira,

    Can you please add the code below to Custom CSS

    header.main-header.is-sticky.sticky-initialized {
    background-color: #f2f2f2 !important;
    }

    P.S: I also updated our premium plugins:


    (view large version)

    P.S: After you update our theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

  •   Sira replied privately
  • [deleted] replied

    Hi Sira,

    I added that code here and now it works.


    (view large version)

  •  26
    Sira replied

    Hi again, Ylli:

    Thanks, now the menu area is always grey, as it has to be. When I added the code, it does not, misteries of life! :-)

    But the menu area still cover the first image, so you can't see it completely. I don't know if you can fix it... :-)

    Best regards

    Sira


  • [deleted] replied

    Hi Sira,

    Please add the code below to Custom CSS (on that page only):

    .single-portfolio-holder.alt-one .gallery {
    margin-top: -30px !important;
    }
  •  26
    Sira replied

    Hi, Illy:

    Amazing, thanks!

    It happens in all my portfolio pages, should I add the code one by one?

    Best regards :-)


    Sira

  • [deleted] replied

    Hi Sira,

    Hmm you can put this CSS on the global Custom CSS then if you have all your projects with this type.

  •  26
    Sira replied

    Hi, Illy:

    OK, thanks, I will add it in each page, just in case in the future I use another portfolio type and I don't remember this

    Good week end!

    Sira

  • [deleted] replied

    Great Sira