i am having an issue with your theme. On my home page I have a masonary media grid. When i add in my featured products to the homepage, my masonary media grid will not load. Ive had quite a few issues with this theme,with it not loading, there seems quite a few buggy issues.
You are using an old version of our theme (4.0) and the latest version for the moment is (4.1), please update your theme first and then the premium plugins too.
The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)
If you are using Envato Market plugin to update your theme, just follow this little procedure http://drops.laborator.co/pLFH
Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
If you can't update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again.
Can you please share your WP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
This issue with the Masonary Media Grid (VC element) is happening to us too, i think that this is a bug on the Visual Composer, anyway i added this in our to-do list for the next update, so if this problem is coming from our theme we will fix that. If the problem is happening from the VC plugin itself i hope that the author will release a fix on the next plugin.
i am having an issue with your theme. On my home page I have a masonary media grid. When i add in my featured products to the homepage, my masonary media grid will not load. Ive had quite a few issues with this theme,with it not loading, there seems quite a few buggy issues.
My website is www.rags2richesclothing.co.uk
Hi harveyando,
You are using an old version of our theme (4.0) and the latest version for the moment is (4.1), please update your theme first and then the premium plugins too.
The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)
If you are using Envato Market plugin to update your theme, just follow this little procedure http://drops.laborator.co/pLFH
Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
If you can't update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again.
I have updated the theme and the plugins and the issue is still there
Hi harveyando,
Can you please share your WP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi Harveyando,
This issue with the Masonary Media Grid (VC element) is happening to us too, i think that this is a bug on the Visual Composer, anyway i added this in our to-do list for the next update, so if this problem is coming from our theme we will fix that. If the problem is happening from the VC plugin itself i hope that the author will release a fix on the next plugin.