Hi. I´m having trouble with the portfolio. When I add images they don´t show, neither do any of the changes I do. I have even followed your own screen shots to make this kind of portfolio: http://demo.kaliumtheme.com/agency/portfolio/90s-package/ but my site only turns completely white. Kind of frustrating to be honest, can´t make any of the portfolios to work
Can you please replicate this and make a video for us with step-by-step what are you doing and then we will have very easy to know where the problem is coming from and probably you a solution
Also please send us your WordPress and FTP credentials.
Make sure to choose Private Reply when you send us sensitive informations!
You are using an old version of our theme (1.9.4) and the latest version for the moment is (1.9.4.2), please update your theme first and then the premium plugins too.
You need to use Envato Market plugin to update your theme, just follow this little procedure http://drops.laborator.co/pLFH
Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Hi. I´m having trouble with the portfolio. When I add images they don´t show, neither do any of the changes I do. I have even followed your own screen shots to make this kind of portfolio: http://demo.kaliumtheme.com/agency/portfolio/90s-package/ but my site only turns completely white. Kind of frustrating to be honest, can´t make any of the portfolios to work
Regards, M.
Hi Mari,
Can you please replicate this and make a video for us with step-by-step what are you doing and then we will have very easy to know where the problem is coming from and probably you a solution
Also please send us your WordPress and FTP credentials.
Make sure to choose Private Reply when you send us sensitive informations!
Hi Mari,
You are using an old version of our theme (1.9.4) and the latest version for the moment is (1.9.4.2), please update your theme first and then the premium plugins too.
You need to use Envato Market plugin to update your theme, just follow this little procedure http://drops.laborator.co/pLFH
Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.