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  Public Ticket #897682
After last Update "My Account" does not work properly
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  •  2
    Martin started the conversation

    Since the last Update to Oxygen v4.1 "My account" does just show the dashboard, all other sites does not get loaded (like downloads/orders/account details etc..)

    If I click on "downloads" the link changes but I'm still at the dashboard...


    Pls write back asap

  •  2
    Martin replied

    I also already tried to let Woocommerce rebuild all nececcary Woocommerce Sites but everything I have tried does not had any success..

    I also checked if 'wp-content/plugins/woocommerce/templates/myaccount/' is complete and it seems to me that all the files are complete.

    If you want to log you into my WP which kind of Type have this accoun have to have (admin?)

    Thanks

  •  2
    Martin replied

    Ok guys solved the Problem on my own, this Problem does not belong to Oxygen!

    It is related to WPML Woocommerce Multilingual. But as far as now I cant solve it without deactivating Woocommerce Multilingual..


    Thanks for the good theme!

  • [deleted] replied

    Hi Martin,

    Thanks for your information I am glad that you have managed to locate the issue.

    So WPML team should release a patch for this. 

    Have you tried to switch the theme (not deactivate WPML WooCommerce multilingual plugin) and see if the links in account dashboard are changing?

  •  2
    Martin replied

    I even deinstalled the whole WPML WooCommerce multilingual Plugin but the Links did not changed. Somehow they managed to get this stop working..

    I submited a supportticked at WPML. Now I'm waiting.

  • [deleted] replied

    Hi Martin,

    If they come with a solution please let me know.

    Have a great day.

  •  2
    Martin replied

    WPML did not solved it yet.

    But I cant create new tickets here because it telle me: "Sorry, that purchase code doesn't seem to be valid."

    WTF I bougt this over themeforest and its valid!

    ...

  •  2
    Martin replied

    And I got my purchase code, just contact me privatly and I will send it to you.


  •  2
    Martin replied

    Here look at this.

    and sorry for spamming here but cant submit any new Ticket

  • [deleted] replied

    Hi Martin,

    There were issues with Envato API and Ticksy didn't worked properly these days. Can you please try to submit another ticket, if you can't submit your ticket, write in our item page:

    https://themeforest.net/item/kalium-creative-theme-for-professionals/10860525/comments