Okay
  Public Ticket #895315
Images in Safari, Visual Composer
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  •  2
    Bianca started the conversation

    Hello!

    1. I recently switched hosts and moved everything over however now my images don't appear in Safari on desktop or on my iPhone while they do in Chrome (http://screencast.com/t/fQ0B243ox1). 

    2. Also, now I can't seem to use Visual Composer (http://screencast.com/t/rbNOwWbQ, http://screencast.com/t/CS5X9LGC5Iv). It doesn't load any more.

    3. I can't seem to update my Image Slider. I see that an update is available (http://screencast.com/t/3wqPN3Qam) and click Update but then it gives me this message: http://screencast.com/t/iA4PbzG8eF8 that I can't bypass.

    I'm running the latest version of the theme: http://screencast.com/t/SiKnrrcMK.

    Looking forward to some assistance!

    - B

  • [deleted] replied

    Hi Bianca,

    This problem is happening to you


    (view large version)

    So please contact your hosting provider and tell them this problem, i'm sure that they will know what problem is and fix this problem for you.

  •  2
    Bianca replied

    Hello Ylli,

    Thanks for the reply. I contacted hosting. They said I have a problem with the js_composer plug in. I think that's the Visual Composer?

    Thank you,

    Bianca

  • [deleted] replied

    Hi Bianca,

    I saw that you have an extra space in the domain name which prevents image sets to load:


    (view large version)

    So go to Settings > General and remove extra white spaces " " in the end of URLs WordPress Address and Site Address URLs.

  •  2
    Bianca replied

    Hi Arlind,

    I went to that location and the line didn't have any extra spaces. Long story short I changed the url to kalium.dev just to test something and my WP admin and site went down. I ended up going to myPHP via my host and changing the urls back to beyondtomatoes.com and somehow everything got fixed except that I still can't update the Image Slider plug in. I see that an update is available (http://screencast.com/t/3wqPN3Qam) and click Update but then it gives me this message: http://screencast.com/t/iA4PbzG8eF8 that I can't bypass.

  • [deleted] replied

    Hi Bianca,

    Glad to hear that you have managed to solve this.

    To update Layer Slider, you need to disable it first, then go to Appearance > Install Plugins and click Update under Layer Slider plugin. After that you can activate Layer Slider (updated version)