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  Public Ticket #894526
Translation in French
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Comments

  •  2
    Sophie started the conversation

    Hi,

    I bought this theme for my website for French market. Unfortunetly, there are still some words in english. For exemple in the cart, orders... I can't change. I've already tried to translate via Poedit but it did not work.

    Could you please show me how to do? 

    Thanks in advance


  •  1,558
    Laborator replied

    Hi Sophie,

    To translate or rename theme strings, you can do this via Loco Translate plugin. If you don't have it, please install and activate the plugin in your WordPress site.

    1. Then go to Loco Translate > Manage Translations
    2. Click "New Language" for the current active theme (if you didn't created it yet, otherwise ignore this step). On the new language page, choose these options – Screenshot
    3. After that you will be redirected to the editing screen for theme translations. Before you continue with your translations make sure the current language of your site is selected – Screenshot
    4. Follow these instructions to learn how to translate strings – Screenshot
    5. The changes will be applied immediately – Screenshot

    Note: Translation files will be saved to wp-content/themes/{theme-name}/languages folder or global directory of theme translations: wp-content/languages/themes/ (based on your choice). If you have saved your translations inside theme folder, always save a backup of *languages/* folder (inside the theme) when there is new theme update. After you update the theme (languages folder will be replaced with an empty folder), just move the backup files you previously saved to the same languages directory and your changes will still be applied.

    In your case, can you check and translate the YITH Wishlist as the parts that are shown without translation are the ones from the Wishlist.

    Best regards,
    Laborator Team


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  •  2
    Sophie replied

    Thanks for your reply

    Unfortunetly the French translation is already on, but there are still problems on the website

    For instance, the order page is still all in english as the account...

    please see attachements

    Do you need my FTP code to be able to check by yourself?

    Thanks in advance for your reply


  •  1,558
    Laborator replied

    Hi Sophie,

    Can you please send us your WordPress and FTP username and password? We need to investigate your site and then get back to you if we have a possible solution.

    Make sure to choose Private Reply when you send us sensitive informations!


    Best regards,
    Laborator Team


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  •   Sophie replied privately
  •  1,558
    Laborator replied

    Hi Sophie,

    You are using an old version of our theme (3.9.6) and the latest version for the moment is (4.1), please update your theme first and then the premium plugins too.

    The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)

    If you are using Envato Market plugin to update your theme, just follow this little procedure http://drops.laborator.co/pLFH

    Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

    If you can't update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again.


    Best regards,
    Laborator Team


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  •   Sophie replied privately
  •  1,558
    Laborator replied

    Hi Sophie,

    The PSD file doesn't seem to work, it is empty.

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


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  •   Sophie replied privately
  •  1,558
    Laborator replied

    Hi Sophie,

    Can you please simply upload them as images because none of your documents isn't working, the PDF or the DOCX document.

    Best regards,
    Laborator Team


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  •   Sophie replied privately
  •  1,558
    Laborator replied

    Hi Sophie,

    Can you check if everything is okay now regarding the translations, I synchronized the translations with Loco Translate and then translated these words you couldn't find.

    Best regards,
    Laborator Team


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  •  2
    Sophie replied

    thanks for your reply for the translation

    Could you please tell me about how to login to our account when we are already register?

    In fact, as soon as I try to login, there is a error message because apparently there is "empty captcha" but there is no captcha code...


    thanks 

  •  1,558
    Laborator replied

    Hi Sophie,

    I disabled one of you CAPTCHA plugins, can you try re-logging in now?

    Best regards,
    Laborator Team


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  •  2
    Sophie replied

    it works!! thanks a lot!!

  •  1,558
    Laborator replied

    Hi Sophie,

    Glad to hear that :)

    P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). 

    A huge thank you from Laborator in advance and have a great weekend!

    Best regards,
    Laborator Team


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