Okay
  Public Ticket #893679
Images not showing in portfolio page
Closed

Comments

  •  2
    Max started the conversation

    Hi, So I've recently downloaded Kalium and installed all the demo content for the Photography layout. I'm created a page in the portfolio section, added dummy text and images, chose the 'Side Portfolio' layout, but the page has no visible images where it should. The page is just blank. Though inspecting the page with Chrome's developer tools I can see the images are there - they're just not showing? I've added images to the 'portfoilo gallery' section but they're just not showing and I can't figure out why. Any help? Thanks

  •  1,558
    Laborator replied

    Hi Max,

    Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have a possible solution.

    Make sure to choose Private Reply when you send us sensitive informations!


    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •   Max replied privately
  •  1,558
    Laborator replied

    Hi Max,

    You are using an old version of our theme (1.9.4) and the latest version for the moment is (1.9.4.2), please update your theme first and then the premium plugins too.

    The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)

    If you are using Envato Market plugin to update your theme, just follow this little procedure http://drops.laborator.co/pLFH

    Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

    If you can't update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •  2
    Max replied

    Thanks! It's now working

  •  1,558
    Laborator replied

    Glad to hear that Max

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group