Hello support I submitted a ticket 2 days ago regarding a Quick View issue but have heard nothing.
I found a plug in for a Pop Up Size Chart on Code Canyon. If you can tell me if they are compatible with Aurum I will install one and handle the Pop Up Question I had.
It was weekend and we had a holiday on Monday so we couldn't be active on the support forum, we are now available and ready to help you, the other ticket was assigned to another support agent. This plugin is not officially supported by Aurum so we can't say anything about this.
I appreciate it. Now that I know you're out on the weekends that is helpful.
I see in the comments on Envato that you probably don't support Quick View. I tried to find where that was activated in plug ins to deactivate it, but couldn't. I do have Woocommerce Quick View Lite but it's deactivated.
As for the plug in size chart plug in, here's what the developer said
Hi!
Unfortunately we didn't test our plugin with this theme. Though it's compatible with most of premium themes with WooCommerce support.
Thanks,
createIT
So not sure if I should give it a try or not.
I haven' heard yet from other support agent on the other ticket. Hopefully today.
Yes the second ticket was a follow up because I had not heard anything. Wasn't aware you didn't do support over the weekend or that Monday was a holiday for you. I'm waiting for a reply from Arlind because the fix for the size chart didn't work on all the products.
Hello support I submitted a ticket 2 days ago regarding a Quick View issue but have heard nothing.
I found a plug in for a Pop Up Size Chart on Code Canyon. If you can tell me if they are compatible with Aurum I will install one and handle the Pop Up Question I had.
WooCommerce Product Size Guide createit-pl
Still need assistance with the Quick View though.
Thank you,
Gerry
Hi Gerry,
It was weekend and we had a holiday on Monday so we couldn't be active on the support forum, we are now available and ready to help you, the other ticket was assigned to another support agent. This plugin is not officially supported by Aurum so we can't say anything about this.
Best regards,
Laborator Team
Thank you Art,
I appreciate it. Now that I know you're out on the weekends that is helpful.
I see in the comments on Envato that you probably don't support Quick View. I tried to find where that was activated in plug ins to deactivate it, but couldn't. I do have Woocommerce Quick View Lite but it's deactivated.
As for the plug in size chart plug in, here's what the developer said
Hi!
Unfortunately we didn't test our plugin with this theme. Though it's
compatible with most of premium themes with WooCommerce support.
Thanks,
createIT
So not sure if I should give it a try or not.I haven' heard yet from other support agent on the other ticket. Hopefully today.
Thank you very much,
Gerry
Hi Gerry,
I see you have almost the same issue on the two tickets, and Arlind has posted a fix for your issues so I will close this one.
Best regards,
Laborator Team
Hi Art,
Yes the second ticket was a follow up because I had not heard anything. Wasn't aware you didn't do support over the weekend or that Monday was a holiday for you. I'm waiting for a reply from Arlind because the fix for the size chart didn't work on all the products.
Thank you for your time,
Gerry