Okay
  Public Ticket #887961
Demo content import
Closed

Comments

  •  2
    Amadeo started the conversation

    Hello,
    I am installing your awsome theme.
    But when importing the demo content for the Jewelry store I run into a problem.
    Pleas see screenshot below.

    Any idea what the problem here is?
    If you want to check it out you self in WP here is a login:
    See private ticket...

    Looking forward to the fix and would like to know where this bug is coming from?
    Never had this before. 

  • [deleted] replied

    Hi Amadeo,

    Thank you for your kind words.

    These errors happen because of php configuration restrictions and needs to increase memory_limit and script execution time in php.ini 

    Can you please send us your WP credentials next time in a private reply so I can try to install the demo content for you. Before that increase php limits to suggested values here;

    http://documentation.laborator.co/kb/kalium/faq/recommended-php-configuration-limits/

    Make sure to choose Private Reply when you send us sensitive information!

  •   Amadeo replied privately
  • [deleted] replied

    Hi Amadeo,

    I've managed to install Jewlery demo content for you, it was because of server throwing Gateway error issue, so i had to try multiple times till I have finally imported all demo content pages.

    So now you have jewelry demo installed.

  •  2
    Srinivasu replied

    Hello I am having the same problem. I have purchased the theme last week and since one week i am trying to install the theme with jewelry demo content and it is not happening. can you please fix it for me??

  •  2
    Amadeo replied

    Its now fixt for me thank you.
    Maybe nice to post the fix?

  • [deleted] replied

    Hi Amadeo,

    The problem is only at specific hosts, so all I did was re-uploaded demo content xml file few times till it downloaded all the content.

    @Srinivasu, please open a ticket and send me your credentials in private reply, I'll check your issues.