"Portfolio Pages are Missing" (#885493) / Laborator Support

Public Ticket #885493

Portfolio Pages are Missing

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Comments

2
Jon started the conversation
September 8, 2016 at 6:15pm
Hi,
None of my published portfolio pages are coming up, they all get a 404 error.
-Jon
1,558
Laborator replied
September 9, 2016 at 11:45am
Hi Jon,
Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have a possible solution.

Make sure to choose Private Reply when you send us sensitive informations!

Best regards,
Laborator Team

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Jon replied privately
2
Jon replied
September 13, 2016 at 12:25am
Hi - I really need help with this, it's delaying me in my project.

Could it be that the site is temporarily being built in http://kellerfilters.com/wordpress/?
They wanted their old site to remain active while I create their new one.
1,558
Laborator replied
September 13, 2016 at 11:18am
Hi Jon,
Your login credentials don't seem to work.
Best regards,
Laborator Team

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Jon replied privately
1,558
Laborator replied
September 13, 2016 at 5:53pm
Hi Jon,
I managed to fix this by simply following these steps:

(view large version)
Best regards,
Laborator Team

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2
Jon replied
September 13, 2016 at 6:49pm
Oh great, thank you!